Lead Concierge at Great Lakes Mgmt Co

Maplewood, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

23.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Receptionist, Customer Service, Communication, Administrative Duties, Emergency Response, Microsoft Office, Excel, Interpersonal Skills, Organizational Abilities, Multiline Phone System

Industry

Commercial Real Estate

Description

LEAD CONCIERGE Caretta Senior Living – Maplewood, MN POSITION SUMMARY We are seeking a warm, professional, and service-driven Lead Concierge to be the welcoming face of our community. This role provides courteous and efficient reception services to residents, staff, and visitors while serving as a central communication hub during both daily operations and emergencies. This is a brand-new community in the lease-up phase, and we are looking for someone with a big smile, compassion, and a passion for helping others—someone who is excited to play a key role in helping us build a thriving community. POSITION DETAILS * Schedule: Monday–Friday, 8:00 AM – 4:30 PM * Pay: $23 per hour * Location: Caretta Senior Living 1910 County Rd C E, Maplewood, MN 55109 KEY RESPONSIBILITIES * Serve as the main point of contact for residents, visitors, and team members * Provide timely, professional responses to requests and inquiries * Monitor reception and lobby areas to support resident safety and awareness * Communicate urgent matters quickly and accurately to appropriate staff * Respond to emergency situations including fire, severe weather, power outages, resident elopement, and 911 calls * Perform administrative duties * Follow daily task lists and attend team meetings * Adhere to all GLMC policies and procedures QUALIFICATIONS * Minimum 1 year of receptionist experience (multiline phone system preferred) * High School Diploma or GED * Strong customer service and interpersonal skills * Patient, compassionate, and service-focused approach when interacting with residents, families, team members and prospects * Excellent communication and organizational abilities * Proficient in Microsoft Office (including Excel) * Professional appearance and demeanor * Ability to read, write, speak, and understand English WHY JOIN US / BENEFITS At Caretta Senior Living, you’re more than a team member—you’re part of a community that lives out our mission of making a positive difference in the lives of others. We offer a full benefits package, including: * Health, Dental, and Vision Insurance * 401(k) with company match * Paid Time Off (Vacation & Sick Time) * Floating Holidays * Opportunities for growth and advancement * A supportive, team-focused culture JOIN OUR TEAM If you bring warmth, positivity, and a passion for helping others, we would love to meet you. This is a unique opportunity to be part of a new community from the ground up and make a meaningful impact every day. Come be the welcoming face of our community and help us create a place residents are proud to call home. Apply today—we’re excited to meet you!

Responsibilities

The Lead Concierge serves as the primary point of contact for residents, visitors, and staff while managing reception and lobby operations. They are responsible for providing administrative support and responding to emergency situations such as fire, severe weather, or medical calls.