Lead Concierge at Monarch Communities

Voorhees, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

25.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Senior Population Experience, Microsoft Office, Clerical Support, Team Leadership, Customer Service, Task Management, Communication Skills

Industry

Hospitals and Health Care

Description

Company Description Monarch/Brandywine: Company Culture and Values: At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment. Job Description Reports To The Lead Concierge will report to Business Office Manager. This position is a non- exempt, hourly position. Job Overview Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments. Schedule: Full-time, Sunday-Thursday (7:00 am - 3:00 pm) Salary: $22.00 - $25.00 Hourly Responsibilities and Duties: Schedules Concierge Team Members to ensure appropriate front desk coverage Assigns daily task and ensure completion of tasks Assists the Business Operations Director and Sales Counselor with special projects Ensures appropriate office supplies are on hand Coordinates maintenance of all office equipment Answers and screens all incoming calls in a courteous and professional manner Receives and processes mail for the community Maintains and updates log of emergency phone numbers and resident emergency face sheets Monitors security alarms, resident emergency call system, and front door security Orders and maintains appropriate office supplies Assists the Business Operations Director in administrative tasks as assigned Participates in and attends all in-service training as scheduled Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures Other duties as assigned Qualifications Qualifications • High school diploma preferred • Strong interpersonal skills and capable of relating to a variety of people and personalities • Experience working with the senior population • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications Additional Information Benefits Offered(Full Time): Health Insurance: Medical/Rx, Dental, and Vision Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability Basic Life & Accidental Death & Dismemberment (AD&D) Insurance FSA (Commuter/Parking) Employee Assistance Program (EAP) 401(k) Retirement with Company Match Paid Time Off (PTO) and Holidays Tuition Reimbursement Other Compensation Programs: Employee Referral Bonus Resident Referral Bonus Equal Opportunity Statement: Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Lead Concierge oversees the Concierge Team Members and ensures a positive first impression for all community visitors. They manage front desk operations, including call handling, mail processing, and maintaining office supplies.