Lead, Corporate at Delivery Hero

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Operational Leadership, Team Development, Business Development, Account Management, Logistics Management, Customer Support, Process Optimization, Stakeholder Management, Project Management, Analytical Skills, Communication Skills

Industry

technology;Information and Internet

Description

Company Description "To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently! We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. Job Description Know More About the Team The Corporate team works with top corporations in Hong Kong to bring workplaces together over delicious food experiences. We offer a one-stop-solution that allows companies to order tailor-made meal solutions from Hong Kong's beloved restaurants delivered straight to their office, hassle free. Roles and Responsibilities Provide the strategic vision, planning expertise, operational leadership required to achieve Corporate business objectives and goals Lead, build, and develop the team with passion and empathy to achieve sales targets, deliver growth and maintain exceptional corporate relationships and overall customer experience Define and execute the Corporate business plan and strategic initiatives, implementing KPIs across departments: Business Development: growing Corporate client base Account Management: growing and maintaining Corporate accounts Logistics: ensuring solid delivery experience Customer Support: ensuring great customer service experience Create, implement, and iterate scalable processes, prioritize initiatives, to drive continued growth and efficiency. This includes sourcing, prioritizing, and evaluating new opportunity areas, partnerships, initiatives, revenue channels Communicate effectively with stakeholders to push forward initiatives successfully across multiple departments Work closely with the Regional team to drive regional strategic initiatives in Hong Kong, and work closely with local foodpanda management team to ensure the success of these local initiatives Qualifications Experience in building and leading high-performing entrepreneurial teams Highly motivated self-starter Attention to detail and excellent communication skills Ability to balance multiple projects, priorities, and be able to articulate clearly when resources and support needed Operations minded with a drive to improve processes Ability to be hands on and get hands dirty if necessary to grow Comfortable in a rapidly changing environment Proven ability to work cooperatively and proactively with all stakeholders Excellent business, problem solving, project management and analytical skills Excellent written and verbal communication skills in English Additional Information What We Offer A dynamic, fast paced environment A vibrant and international team with diverse background Steep learning curve in e-commerce & entrepreneurship Learning & development programs and skills trainings Flexible working hours and agile company with a flat hierarchical structure Monthly staff allowance, and corporate discounts including at restaurants, gyms and many more Free pandapro - Access to special delivery and dine-in offers Agile office environment with a fully-stocked beverage fridge and self-serve beer Unlimited paid leave policy

Responsibilities

Provide strategic vision and operational leadership to achieve corporate business objectives and growth targets. Lead the team in managing business development, account management, logistics, and customer support for corporate clients in Hong Kong.