Description:
The Lead Credit Analyst plays a key role in ensuring the accuracy, timeliness, and effectiveness of our credit and collections process. This position is responsible for cash application, customer credit analysis, account reconciliations, and collections across all entities. Acting as the natural backup to the Credit Manager, the Lead Credit Analyst is expected to step in during absences and progressively take on higher responsibilities.
The ideal candidate is detail-oriented, analytical, and customer-focused, with the drive to support business growth while protecting the company’s financial health. This role is designed for someone who demonstrates both technical excellence and leadership potential.

Requirements:

• Manage cash application across multiple entities, ensuring accuracy and timeliness.
• Monitor and manage credit holds/releases to balance customer service and risk.
• Perform credit analysis on new and existing customers; collaborate with Credit Manager to set appropriate limits.
• Prepare and review accounts receivable reconciliations and reporting packages.
• Lead collections efforts for past-due accounts, working closely with customers and internal teams to resolve disputes.
• Support month-end and year-end close activities as required.
• Act as the backup to the Credit Manager, stepping into leadership responsibilities during PTO or as needed.
• Continuously evaluate and recommend process improvements to streamline AR and credit functions.

BEHAVIORAL CAPABILITIES

• Integrity – Acts ethically and builds trust through consistency and transparency.
• Customer Focus – Balances customer relationships with financial responsibility.
• Energy & Drive – Demonstrates persistence, initiative, and dedication to results.
• Organizational Skills – Effectively prioritizes, manages multiple tasks, and uses resources efficiently.
• Analytical Thinking – Evaluates financial data, identifies risks, and develops actionable solutions.
• Pragmatism – Delivers realistic, practical recommendations to business challenges.
• Collaboration – A team-oriented leader who partners across functions to achieve shared goals.
• Excellence & Accountability – Holds self and others to high performance standards.
• Tenacity – Demonstrates resilience and determination in overcoming obstacles.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree Preferred within Business, Finance, Accounting or Economics and / or several years’ experience with Accounts Receivable and Collections.

REQUIRED SKILLS

• Must be proficient in Microsoft Office Suite, with advanced Excel skills (pivot tables, queries, data manipulation)
• Experience with ERP systems and financial data management and reporting.
• Strong communication skills to influence and negotiate with internal and external stakeholders.
• Ability to work independently, while also supporting and guiding team members.

PHYSICAL REQUIREMENTS

• Computer work for extended periods

Please refer the Job description for details