Lead Customer Deal Desk Specialist (Mandarin Speaking) at Oracle Risk Management Services

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Drafting, Deal Management, Compliance, Project Management, Risk Mitigation, Stakeholder Management, Mandarin Proficiency, Revenue Recognition, Pricing, Licensing

Industry

IT Services and IT Consulting

Description

Location: Level 17, 18 & 23 The Gardens North Tower Mid Valley City, Lingkaran Syed Putra Kuala Lumpur [https://people.oracle.com/apex/f?p=8000:6:5132444784726:::6:P6_CITY:Kuala%20Lumpur&cs=1837669C4C34D4F23FFCEDD008C9ECD74], WP KUALA LUMPUR [https://people.oracle.com/apex/f?p=8000:6:5132444784726:::6:P6_STATE:WP%20KUALA%20LUMPUR&cs=1FCD067F45DACA2820259C970E6A16443] 59200, MY [https://people.oracle.com/apex/f?p=8000:6:5132444784726:::6:P6_COUNTRY:MY&cs=1B527D345D5B5224F78A69CB76CAF1C82] Oracle is a Fortune 100 company best known for its database software. Oracle is ranked as the world's largest database management company with US$100M in sales and 4,500 end users in 55 countries. Our Mission is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams in order to ensure compliant execution. Our Values (AWARE) Be Agile Willing to Challenge the Status Quo Be Accountable Respond with Sense of Urgency Engage to Build Trust Job Description: * The incumbent Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. * The incumbent Deal Specialist follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk. * The incumbent Deal Specialist may work in a multicultural environment and cover multiple countries and/or lines of business. The work is fast paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles. Responsibilities: * Drafting complex/ nonstandard contracts or agreements for assigned Oracle line of business, country, by utilizing approved standard and non-standard options to address all contract variations requested by Sales. * Validate & Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle’s business practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle's risk. * Project manage deals by collaborating and bringing all teams such as Finance, Legal, Compliance, sales, DPOs etc on one single platform. * Ensure all non-standard contract terms have been appropriately approved by Oracle in accordance with the relevant Oracle Global Approval Matrix and reflect all negotiated commitments. * Advises and assists Sales on what approvals are necessary for non-standard/ Complex transactions. * Support internal teams by interpreting terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document. * When a Deal Manager is managing a deal, partner with the Deal Manager with Customer Centric approach to ensure that stakeholder expectations and deliverables are met. When a deal is not being managed by a Deal Manager, act as the primary contact for the contracting process for internal business partners. * Maintain knowledge of contract processes, systems, tools and applications. * Customer Centric - Identify/anticipate problems and initiate actions to ensure Customer requirement are delivered efficiently. * Other responsibilities may be deemed appropriate by Oracle management Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Responsibilities

The Lead Customer Deal Desk Specialist is responsible for creating and validating complex contract documentation in compliance with corporate policies. They project manage deals by collaborating with Finance, Legal, and Sales teams to mitigate risk and ensure efficient delivery.