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Lead Customer Experience Specialist at Honeywell
Honolulu, Hawaii, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

65500.0

Posted On

25 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Processing, Purchasing, Process Redesign, SAP, Oracle, Excel, Customer Relationship Management, Account Maintenance, Team Leadership, Integrated Reporting Systems, Customer Portals, Training

Industry

Automation Machinery Manufacturing

Description
As a Lead Customer Experience Specialist here at Honeywell, you will be responsible to ensure the successful fulfillment of all requests regarding the order processing and purchasing activities within the department and adherence to standard procedures and checks in daily activity to provide excellent customer experience. You will report directly to our Program Supervisor and you’ll work out of our Honolulu, Hawaii location on a Hybrid work schedule. In this role, you will impact the efficiency and accuracy of order processing, customer satisfaction through timely and accurate account maintenance, and contribute to process improvements within the customer experience function. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Responsibilities
The Lead Customer Experience Specialist ensures the successful fulfillment of order processing and purchasing requests while adhering to standard procedures. The role focuses on improving efficiency, accuracy, and customer satisfaction within the customer experience function.