WHAT ELSE DO I NEED TO KNOW?

You must live within one hour’s travelling time from the station.
There are some very early starts and late finishes so you must be able to travel to and from the station at times when there is no public transport available.
The minimum age to apply for this position is 18.
This role is being advertised to create a talent pool ready to fill predicted vacancies.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

What experience should I have?

• Customer service experience within a sales background
• Cash handling experience
• Excellent communication skills
• The ability to work both alone and as part of a team
• Experience of food safety and stock rotation desirabl

• To promote and sell GWR products onboard trains by engaging with customers to ensure they have the journey they deserve.
• To offer a complimentary trolley service for customers travelling in first class
• To sell refreshments to customers travelling in standard class
• To be an ambassador for GWR, following our vision and values to provide the best customer service.
• To adhere to all GWR safety principles, providing the safest possible journey for everyone

• To maintain a clean, hygienic and pleasant environment

  What experience should I have?

• Customer service experience within a sales background

• Cash handling experience
• Excellent communication skills
• The ability to work both alone and as part of a team

• Experience of food safety and stock rotation desirable

  What will I need?

• A passion for providing the best customer experience

• The ability to work a variety of shifts including weekends and bank holidays
• To be proactive and able to use your initiative
• To be friendly, cheerful, and approachable
• To be comfortable working in a regulated environment