Lead Customer Service Associate at Par Mar Stores

Rockport, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Retail management, Customer service, Communication skills, Food handling, Safety guidelines, Sales growth, Profit growth, Team training, Performance management, Marketing, Policy compliance

Industry

Retail

Description

Position: Lead Customer Service Associate Reports to: Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You’ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives. Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the store and the employees. * Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively. Requirements: * We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level! * Strong people-oriented leadership skills * Excellent communication skills * Customer service skills * Valid state driver’s license and an insured vehicle * Prior knowledge of food handling, safety guidelines * Ensure compliance with all company policies and procedures Education and Experience * High school diploma or equivalent preferred * Previous retail management preferred Physical Requirements: * Ability to traverse all parts of the store quickly * Prolonged periods of standing on a hard surfaced floor * Must be able to lift, push and pull up to 40 pounds at a time Lead Customer Service Associates will be provided with the following: * Thorough training program * Opportunity for advancement * Pay increases * Flexible schedules * Annual review/evaluation * Employee referral bonus program * Full-time benefits, health, dental, vision * 401k with company match * Company paid life insurance * Paid time off * Weekly pay

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Responsibilities

The Lead Customer Service Associate assists the management team in ensuring smooth store operations and driving sales and profit growth. They also provide leadership to store employees and support training and performance initiatives.