Lead Customer Support & Account Manager at Conveynext
Remote, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 25

Salary

32000.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sellers, Mortgage Brokers, It, Estate Agents

Industry

Marketing/Advertising/Sales

Description

WE ARE CONVEYNEXT. WE WORK IN THE CONVEYANCING INDUSTRY.

Conveyancing is a name for the legal work involved in buying, selling or remortgaging a home. Lawyers called conveyancers do this work.
We match regular people with conveyancers to do their legal work.

WE MAKE BUYING, SELLING AND REMORTGAGING A HOME A BETTER EXPERIENCE FOR EVERYONE.

We are looking for a person who:

  • Cares about making customers happy and building long-term relationships.
  • Is willing to learn new ways of working to give a better service.
  • Is amazing at talking to the customer in a friendly, helpful and empathetic manner. (We talk to our customers like you would to new friends).
  • Knows how to write clear and simple emails that solve customer problems.
  • Knows how important it is to get the small details right.

If you work with us you will help two types of customers:

  • Buyers, sellers and people remortgaging their home.
  • Partner companies like estate agents & mortgage brokers, which send us their customers.

Every day you’ll help both types of customers have a fantastic experience.
If accepted for this job, you will need to do three days of in-person training in our office near Weston-super-Mare. If you are not local we will pay for all your expenses and put you up in a hotel.
Job Type: Full-time
Pay: £32,000.00 per year

Benefits:

  • Casual dress
  • Employee discount
  • Work from home

Application question(s):

  • Please provide your answer to exercise question 1
  • Please provide your answer to exercise question 2

Work Location: Remot

How To Apply:

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Responsibilities

Please refer the Job description for details

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