Lead Data Center Engineer at Thomson Reuters

Eagan, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

184600.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Center Operations, IT Infrastructure Support, Server Hardware, Networking Equipment, Structured Cabling, Virtualization Technologies, Cloud Infrastructure, Audits And Compliance, Monitoring Tools, DCIM Platforms, Ticketing Systems, Analytical Skills, Problem-Solving Skills, Organizational Skills, Communication Skills, Leadership Abilities

Industry

Software Development

Description

Lead Data Center Technician Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team and be part of CIO - Platform Engineering. Thomson Reuters is transforming how it supports the technology Products and Platforms delivered to customers and employees. This role is part of a high-performing team of talented engineers who provide world-class support for Thomson Reuters products, which reside in strategic co-locations around the world. You will be responsible for day-to-day operations for the technologies you support, working as part of a larger global team, continuously improving our global enterprise. About the Role In this opportunity as a Lead Data Center Technician, you will: Lead, coordinate and carry out the activities of data center technicians, ensuring timely and accurate execution of tasks. Oversee and conduct installation, configuration, and maintenance of servers, network devices, and other infrastructure hardware. Ensure adherence to cabling standards, equipment labeling, and documentation protocols. Act as the primary point of contact for escalations, incident response, and root cause analysis. Collaborate with cross-functional teams (network, systems, facilities) to support deployments and upgrades. Maintain inventory of equipment and spare parts; manage asset tracking and lifecycle documentation. Enforce physical security policies and access controls within the data center. Develop and maintain standard operating procedures (SOPs) and training materials. Participate in capacity planning and infrastructure scaling initiatives. Provide mentorship and training to junior technicians and new team members. About You You’re a fit for the role of Lead Data Center Technician if your background includes: Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of experience in data center operations or IT infrastructure support. Expert level knowledge of server hardware, networking equipment, and structured cabling. Experience with virtualization technologies (VMware, Hyper-V) and cloud infrastructure. Experience in managing audits and compliance (SOC, ISO, HIPAA, etc.). Strong knowledge with monitoring tools, DCIM platforms, and ticketing systems. Excellent analytical, problem-solving and organizational skills. Ability to lift and move equipment (up to 50 lbs.) and work in physically demanding environments. Strong communication and leadership abilities. #LI-JF1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Responsibilities

Lead and coordinate the activities of data center technicians, ensuring timely execution of tasks. Oversee installation, configuration, and maintenance of servers and network devices while collaborating with cross-functional teams.