At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love. We are currently seeking a Lead Local Delivery Driver (Non-CDL) to join our team in Kent, WA.

PHYSICAL REQUIREMENTS:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear.
The employee will frequently be lifting/moving miscellaneous equipment and product up to 50 lbs. and will occasionally be lifting/moving objects over 100 lbs. This job may require the employee to see with clarity at both near and far distances.
The employee must meet requirements as specified by the Department of Transportation (DOT) and/or Transport Canada, including vision requirements and random drug and alcohol screenings where applicable.

WHAT SETS US APART:

Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.
Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.
Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.
We Have Fun! We work hard, but when it’s time to play, we get creative - and competitive. We provide numerous engagement activities to bring people together across the organization.
We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.*These services are not available at all Batesville locations.
DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.
At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.
Job Type: Full-time
Pay: $27.00 per hour
Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Fuel card
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Days:

• Monday to Friday
• Weekends as needed

Work Location: In perso

YOUR ROLE AT BATESVILLE:

As a Lead Driver you will be responsible for the day-to-day operations and continual improvement of a local customer service center (CSC), including direct lead responsibility of drivers and other CSC associates.

WHAT YOU’LL DO:

• Lead and direct CSC associates.
• Assist with the recruiting, interviewing, hiring and training of new associates.
• Responsible for the completion of pre-hire and post-hire paperwork for new associates.
• Responsible for local operational performance in the following areas: cost, delivery, health and safety, property management, cost of quality, work standards, procedures and policies, and customer satisfaction.
• Proficiency or knowledge and ability to become proficient in utilizing electronic logging devices (ELD’s) and related technology. Including the ability to accurately record hours of service, perform necessary data entry, and troubleshoot any ELD related issues while adhering to all requirements.
• Participation in additional safe driver training or orientation may be required, to ensure familiarity with company safety policies and procedures.
• Vehicles may be equipped with rear and forward-facing cameras to enhance safety and monitor driving behavior.
• Assist in the achievement and reduction of cost per delivered unit and hours per unit measures.
• Protection of company assets such as inventory, purchase and fuel cards, petty cash, etc.
• Support high standards of customer service in the areas of order taking and customer problem solving.
• Implementation of local market strategies.
• Implementation of the “profitable customer and product” philosophy at the local level.
• Assist in policy deployment, root cause, and countermeasure analysis.
• Implement strategies to improve operations and inventory efficiencies at the CSC level (i.e. fill rates).
• Adherence to governmental regulations (DOT, OSHA).
• Assist in training of health and safety, phone skills, standard operating procedures, etc.
• Execution of product recalls and field quality repairs.
• Provide input regarding the development of annual budgets for the local service center.
• Interaction and coordination with associates, sales, customers, RDC Managers, District CSC Managers and home office.
• Ensure that Batesville maintains and projects an image to the industry consistent with our expectations of professionalism and truck and driver appearance.
• Participate in cross-functional projects to improve company performance.
• Work with Sales Managers to control the costs of special deliveries.
• Provide input regarding market needs as they relate to distribution and service.
• Provide insight regarding competition in the market.
• Work with Sales Managers and Sales Reps to establish mix of caskets to be inventoried.
• Other duties may be assigned.