Lead Delivery Driver at Q39 LLC INC

Lawrence, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

12.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Logistics, Catering Operations, Organizational Skills, Planning Skills, Communication Skills, Problem-Solving, Customer Service, Team Support, Supervision, Delivery Operations, Client Communication, Issue Resolution, Collaboration, Inventory Management, Flexibility

Industry

Restaurants

Description

Job Details Job Location: Q39 Lawrence - LAWRENCE, KS 66044 Salary Range: $12.00 Hourly Q39 is Growing – Join Our Exquisite Team! Kansas City’s award-winning BBQ is expanding! We’re opening a new location in Lawrence, Kansas, and we’re building an exceptional management team to help us bring our passion for world-class BBQ and scratch-made, chef-inspired cuisine to even more guests. Pay is $12.00Hr + Tip Pool Job Purpose: Our passion is creating craveable, memorable dining experiences. The Delivery Supervisor ensures smooth, efficient, and professional execution of all catering deliveries. This role provides leadership, oversees delivery staff, maintains quality and safety standards, and ensures Q39’s reputation for exceptional service is upheld at every event. Key Accountabilities: BEO Review & Planning – Review all Banquet Event Orders (BEOs) in advance; confirm accuracy, identify special requirements, and organize staffing, vehicles, and equipment needs to ensure flawless execution. Delivery Operations Oversight – Ensure all deliveries are executed accurately according to the BEO, including food, equipment, and special instructions. Team Support and Supervision – Provide guidance, scheduling, and supervision for delivery staff; support team members with tools, training, and direction while modeling professional communication and guest service standards. Logistics & Equipment Management – Oversee packing, loading, vehicle cleanliness, and equipment returns; ensure proper storage and inventory of catering materials. Client Communication – Confirm ETAs, manage client interactions with professionalism, and ensure all Q39 standards are met at delivery sites. Issue Resolution & Reporting – Support drivers in resolving on-site challenges; gather client feedback; report operational issues, vehicle concerns, or equipment needs. Collaboration – Partner with the Catering Operations Manager and Sales Manager to continually improve efficiency, training, and client satisfaction. Qualifications Requirements: 3+ years in hospitality, logistics, or catering operations (Carryout & Food delivery experience preferred) Strong organizational, planning, and communication skills Ability to support and motivate a team in fast-paced environments Excellent problem-solving and customer service abilities Valid driver’s license with clean driving record; ability to pass driver checks Ability to lift/move up to 50 lbs and work flexible schedules, including weekends/holidays

Responsibilities

The Delivery Supervisor ensures smooth and professional execution of all catering deliveries while overseeing delivery staff and maintaining quality standards. This role involves planning, logistics management, and client communication to uphold Q39's reputation for exceptional service.