Lead Dental Assistant at People's Community Clinic

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

29.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Chairside Assisting, Patient Coordination, Dental X-rays, Sterilization, Inventory Management, Bilingual English/Spanish, Patient Charting, Clinical Mentoring, OSHA Compliance, HIPAA Compliance, Infection Control, Customer Service, MS Word, MS Excel, MS Outlook, Problem Solving

Industry

Hospitals and Health Care

Description

Overview The Lead Dental Assistant supports the mission of People’s Community Clinic by assuring that dental services are delivered in a manner consistent with PCC’s strong commitment to high-quality care and strong patient satisfaction.This position works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. Care team members are expected to assess and manage the health needs of the patient population and to communicate effectively with all patients, especially vulnerable populations. Location: 1101 Camino La Costa, Austin, TX 78752 Compensation: $25.00 - $29.00 per hour based on experience and qualifications. Responsibilities Under the supervision of the Dental Services Director, this individual’s primary responsibilities include: Greet patients, check in for appointments, screen for insurance eligibility, check out, and schedule follow-up appointments as necessary. Prepare patients for treatment or checkups, ensuring their comfort and a positive dental experience. Verify patient health history, record blood pressure, document patient treatment chairside, and document appropriately in the patient’s chart, abiding by state and federal laws. This depends on the department needs: Assist dentist/hygienist during treatments and procedures. You may expose dental diagnostic x-rays; as well, clean, sterilize, and prepare the equipment and operatory, including stocking supplies and set-up instruments before a patient’s appointment, per the organization’s procedures and guidelines. Create an environment of respect and compassion for patients and staff and support a friendly and positive work environment. Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements. Adhere to OSHA, HIPAA, and Infection control guidelines. Track dental laboratory cases and maintain a log of the dates when they were sent, received, and delivered. Collaborate with the dental operations manager on patient confirmation, treatment plan presentation, and referrals. Monitor dental supplies and dental supply ordering: maintain a running list of dental supply inventory. Monitor dental supply expirations and dispose of materials accordingly. Work in conjunction with the management team to properly and efficiently request dental supply needs, and use the appropriate requisition channel for ordering while adhering to the inventory budget. Directs and leads dental assistants in continuous process improvements. Leads clinical staff in maintaining a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits. Collaborates with other office staff to improve and provide better patient care. In conjunction with the dental operations manager, the lead assistant ensures adequate coverage of dental assistants to ensure efficient workflow. Mentors and trains other clinical staff. Maintains the knowledge that is a resource to other clinical staff and uses their expertise to improve patient care and advance company goals. Responsible for the professional and clinical development of the other dental assistants in the office. Assists in the efficient transition and adaptation of new dental assistant staff. Qualifications Education: High School Diploma/GED Completion of a dental assistant program from an accredited school. Experience: Minimum two years experience as a chairside dental assistant. Knowledge, Skills, and Abilities: Bilingual in English and Spanish required. Knowledge of dental equipment, material, procedures, terminology, and chart preparation. Excellent customer service skills and ability to interact effectively with a diverse population. Self-starter; able to work with minimal supervision. Strong oral and written communication skills. Strong organizational skills; Patient, flexible, and able to juggle multiple priorities in a fast-paced environment. Ability to problem-solve and implement solutions for optimal clinic productivity. Proficiency in MS Word, Excel, and Outlook. Certificate/License: Registered dental assistant, currently licensed in the State of Texas CPR Certified X-ray Certified Our Benefits Include: 18 PTO days per year & 11 paid holidays Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses. Dental & Vision Flexible Spending Accounts Employer-paid Life Insurance Employer-paid Short-Term and Long-Term Disability Annual Training 403(b) with 5% employer matching People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

Responsibilities

The Lead Dental Assistant coordinates patient care, assists with clinical procedures, and manages dental supply inventory. They also lead and mentor other dental assistants to ensure efficient workflow and high-quality patient experiences.