We are looking for a Dental Receptionist / Assistant Manager ( happy to train the right candidate) to join our busy and friendly dental team. We need someone extremely reliable , who can multitask, with a professional and friendly manner, good communication , leadership and people skills.

The daily duties would include :

• Meeting and greeting patients, providing a great first impression and high quality service
• Booking and amending appointments, answering phones and updating patient record whenever is needed
• Liaising Lab work collections
• Making patient aware of dental services and offers
• Handling payments
• Balancing daily takings and liaising with the manager to meet targets
• Coordinating and assisting on the patient journey
• Overseeing the day to day running of the clinic
• Managing a team of clinical and non-clinical staff
• Managing staff rotas including sickness and absences to ensure sufficient levels are maintained
• Good financial management business growth increasing sale and reducing costs
• Handling complaints and feedback from staff and patients
• Managing staff and their performance, appraisals and staff development reviews
• Conducting regular team meeting and staff training
• Maintaining premises , equipment and surfaces in a clean , safe, hygienic environment
• Implementing and updated policies and procedures
• Maintaining stock levels of both clinical and consumables
• Risk assessment audits which must be completed to standards

Full training will be provided - the most important thing is that the candidate must have good patient manner , be willing to learn.
If you think you are the right candidate please send your CV for consideration.
Hours and days can be negotiated - we are considering full time and part time candidates. Preference given to local candidates
Job Type: Part-time

Additional pay:

• Performance bonus

Work Location: In perso

• Meeting and greeting patients, providing a great first impression and high quality service
• Booking and amending appointments, answering phones and updating patient record whenever is needed
• Liaising Lab work collections
• Making patient aware of dental services and offers
• Handling payments
• Balancing daily takings and liaising with the manager to meet targets
• Coordinating and assisting on the patient journey
• Overseeing the day to day running of the clinic
• Managing a team of clinical and non-clinical staff
• Managing staff rotas including sickness and absences to ensure sufficient levels are maintained
• Good financial management business growth increasing sale and reducing costs
• Handling complaints and feedback from staff and patients
• Managing staff and their performance, appraisals and staff development reviews
• Conducting regular team meeting and staff training
• Maintaining premises , equipment and surfaces in a clean , safe, hygienic environment
• Implementing and updated policies and procedures
• Maintaining stock levels of both clinical and consumables
• Risk assessment audits which must be completed to standard