JOB SUMMARY

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body which is being set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.
Are you driven and ready for an exciting opportunity which will make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion.

The multidisciplinary teams within IBCA’s Digital Service Directorate are organised around delivering our mission and priorities:

• To create a user-centred, empathetic end-to-end service at the heart of IBCA.
• To provide the means of paying compensation to those eligible.
• To iterate our service through starting small and scaling fast, through a test and learn approach.

This is a great opportunity to join IBCA early and help create and influence the service-focussed delivery culture and build capability.

JOB DESCRIPTION

We are looking for a Lead Digital Project Manager to drive delivery of IBCA’s development as a service organisation, through commercial arrangements with suppliers and public sector partners.
We are looking for people with a passion for planning and delivering value, as well as the behaviours to inspire across teams. A key part of the role will be the recruitment and development of other delivery professionals.
To be successful, you will need to collaborate effectively in a fast paced, transparent, multi-discipline environment, developing and delivering against plans that deliver impact.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

MAIN RESPONSIBILITIES

As Lead Digital Manager you will:

• Be an experienced delivery professional with in-depth knowledge and experience of a range of project management approaches, with an ability to lead, role model and coach delivery specialists.
• Deliver strong leadership of a complex technical and commercial delivery with multiple stakeholders.
• Be accountable for orchestrating delivery, optimising approaches and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale.
• Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands.
• Be able to build consensus and mediate between different stakeholders to achieve successful outcomes.
• Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions involving high levels of risk and complexity.
• Optimise delivery and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues.