At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

The Lead Director of Pharmacy Clinical Product Development provides strategic leadership and oversees the application engineering function by managing a team of engineers, defining technical strategies and roadmaps, ensuring successful project delivery, and fostering a culture of innovation and collaboration. Owns and advances the pharmacy prior authorization product with the goal of transforming the healthcare industry by reducing friction for patients and providers while managing utilization. Coordinates with stakeholders, allocates resources, drives technical excellence, and creates alignment between business goals and technical solutions to ensure continuous improvement of application engineering capabilities within the organization.

REQUIRED QUALIFICATIONS

• 10+ years work experience
• 7+ years of people management experience, leading teams in application development.
• 5+ years of experience leading large programs like system migration, platform consolidation, new product development and client implementations.
• 5+ years of experience in product development, i.e., product backlog management, sprint planning, agile methodologies.
• Technology product vendor management experience, i.e., relationship management, vendor selection.
• End-to-end application ownership experience, i.e., development, production support, client/customer relationship management, infrastructure and capacity planning.

PREFERRED QUALIFICATIONS

• Agile Product Management Certification
• Domain experience in Pharmacy Benefit Management, Health Insurance, Clinical Utilization Management Products or Prior Authorization.
• Experience in leading application development for Angular and .Net technologies

EDUCATION

• Bachelor’s degree preferred/specialized training/relevant professional qualification.

• Oversees and manages application development projects and programs, ensuring successful delivery within scope, budget, and timeline to meet business goals. Focus on business outcomes and foster a consultative, problem-solving mindset in the definition of products and solutions.
• Collaborates with executive leadership to define the strategy and roadmap aligned with the organization’s goals.
• Drives innovation initiatives, promoting a culture of creativity, experimentation, and learning. This includes leveraging Artificial Intelligence in the automation and augmentation of clinical processes; leveraging FHIR/HL7 services to drive interoperability and electronic health record integration; and increase product development velocity using AI.
• Provides leadership and expertise in defining the technical architecture and design principles for the clinical product solutions.
• Evaluates the relevance and potential impact of new technologies on the organization’s prior authorization product capabilities.
• Establishes and maintains quality assurance processes, standards, and best practices within application development.
• Advances, develops and ensures adherence to coding practices, software development methodologies, and testing strategies to deliver high-quality solutions.
• Contributes to long-term planning, technology adoption strategies, and innovation initiatives to drive platform modernization and transformation.
• Drives organization growth and capability maturity. Leads a team of engineers and technical professionals, and provides guidance, mentorship, and support to ensure their success and professional growth.