Lead Emergency Services Mitigation Technician at Rainbow Restoration of Chesapeake

Portsmouth, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Water Mitigation, Mold Remediation, Crew Leadership, Moisture Readings, Documentation, Initial Inspection, Drying Plan Execution, Mold Containment, Board-up Work, Sample Collection, Equipment Management, Coaching, Safety Standards, PPE Compliance

Industry

Janitorial Services

Description

LEAD EMERGENCY SERVICES TECHNICIAN Full-Time | In-Person | Field-Based | Paid Certifications ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Are you the technician who sets the standard — or the one who waits to be told what it is? We are looking for a Lead Emergency Services Technician who takes a water loss, mold job, or board-up from initial inspection to complete documentation — with the crew executing correctly, the drying plan followed precisely, and the PM informed before problems become crises. If you know how to run a job, lead a crew, and leave every site with documentation so complete the PM never has to call you for what you missed — keep reading. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO WE ARE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Rainbow Restoration of Chesapeake is a growing emergency services and restoration company serving Hampton Roads. We are part of the Neighborly family of home services brands — national systems, local accountability. The Lead Technician who performs at a high level here has a clear path to growth. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ THE ONE THING ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Execute drying correctly the first time — accurate readings, correct equipment placement, complete documentation — so jobs close faster, rework is eliminated, and margin is protected. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT SUCCESS LOOKS LIKE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ - Drying plan executed precisely on every first visit — no improvised equipment placement without PM authorization - Initial inspection documented in full before any work begins — PM and estimator have a complete picture before scope is written - Complete documentation submitted before leaving every site: readings, photos, scope notes, next-day work plan, Day 1 MICA, office confirmation - All issues flagged to PM same shift — access, structure, mold indicators, customer concerns, equipment damage - Zero unauthorized equipment extensions — PM authorization confirmed in writing before Day 5 run time is extended - Crew time entries verified and submitted to PM same day — every shift, without exception - Crew coached actively every shift — at least one teaching moment per shift, because the team gets better or it stays the same ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ DAY TO DAY ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ - Attend Work Order Verification with PM before morning huddle daily — confirm scope and work orders before jobs are deployed - Conduct warehouse loadout check — all equipment clean, filters fresh, before departure - Execute and supervise initial inspections, drying plan implementation, moisture readings, mold containment, sample collection, and board-up work - Upload Day 1 drying log, complete photo sets, and Mitigate readings same day — every job - Enter daily scope notes and next-day work plan in Dash before leaving the site - Call office to confirm documentation complete before departure — every job, every day - Review drying outliers weekly with PM — lessons learned recorded - Conduct weekly equipment condition checks and fuel usage review - Give crew technicians specific, feedback on documentation and execution quality weekly ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO THRIVES IN THIS ROLE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ PROVEN — You have led crews on water mitigation and mold remediation jobs. You have WRT. Your documentation is complete, your readings are accurate, and you have a track record of drying jobs that hit target days. EMERGING — You have solid field experience and have started taking on lead responsibilities. You do not yet have all certifications, but your execution quality and documentation discipline are strong. You want the structure and mentorship to own the Lead role fully. Non-negotiable at every level: - You execute the plan — you do not freelance scope or equipment - Your documentation is complete before you leave the site — always - You flag problems to the PM same shift — not the next morning - You coach the crew rather than just completing your own tasks - You hold yourself and the crew to safety and PPE standards without being prompted ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT WE OFFER ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ - Competitive hourly wage commensurate with experience and certifications — discussed at interview - Pay increases tied to performance milestones and certification completion - Health, vision, and dental insurance - Paid time off, paid holidays, and 401(k) - Company vehicle for field use - Paid certifications based on performance - Structured 30/60/90-day onboarding — clear expectations from Day 1 - Direct path for growth based on performance - Monday–Friday; after-hours emergency rotation required ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ OUR HIRING PROCESS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Step 1: Apply — answer all qualifying questions in full Step 2: Resume review Step 3: Phone Conversation #1 — 15 minutes, process overview and mutual fit confirmation Step 4: Pre-hiring assessment Step 5: Positive Intelligence mindset assessment Step 6: Essay questions — 3 to 5 questions Step 7: Phone Conversation #2 — schedule recorded 30-minute video interview Step 8: Face-to-face group interview and company tour (2–3 finalists) Step 9: Paid working interview (4–8 hours) + lunch or coffee debrief Step 10: Written offer letter This process is more involved than most companies use for this role. That is intentional. We invest in finding the right person because the Lead Tech directly affects every job's quality, documentation, and profitability. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ The Lead Tech who earns the PM role here is the one who runs clean jobs, builds the crew, and never leaves documentation behind. Apply now.

Responsibilities

Lead and supervise crews in executing water mitigation and mold remediation projects from initial inspection to final documentation. Ensure precise implementation of drying plans, accurate moisture readings, and timely communication of site issues to the Project Manager.