At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
LCS Contract Delivery Manager
We’re looking for a motivated Service professional to help deliver our industry-leading portfolio with the highest standards of safety and quality. In this role, you’ll be the go-to technical expert—providing hands-on support, solving complex problems, and ensuring our customers get the best possible experience.
You’ll work closely with clients and our sales teams, turning customer needs into real solutions while identifying opportunities to grow our Service business. Based in Aberdeen, the role offers variety and impact, with regular travel across the UK to both office locations and customer sites (onshore and offshore).

MORE ABOUT US

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

YOUR ROLE AND RESPONSIBILITIES

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

• Work model: onsite/hybrid from our Aberdeen location {#LI-onsite} {#LI-hybrid}
• Lead, maintain and update ABB Control System hardware/software modules, including testing, integration and modifications.
• Prepare and review design specifications, test procedures, method statements and scopes of work.
• Deliver product updates and new solutions in collaboration with customers, end users and internal stakeholders.
• Support bids, proposals and quotations while promoting sales of maintenance services, equipment and spares.
• Provide customer support including on-call advice, ad-hoc site visits, system modifications and lifecycle management.
• Ensure cyber security systems, processes and documentation are maintained to ABB standards.
• Troubleshoot complex technical/system issues on-site or remotely, driving proactive corrective actions.
• Plan and execute service work “first-time right,” managing subcontractors and ensuring quality, timelines and customer satisfaction.
• Compile site visit reports, communicate findings and ensure follow-up actions are completed.
• Act as technical consultant, advising on maintenance, operations, control strategies and performance improvements.
• Interact with service management, clients, sales teams and technical specialists to identify opportunities and align priorities.
• Balance multiple challenges, including shifting priorities, customer expectations, resourcing, progress reporting and continuous improvement.

QUALIFICATIONS FOR THE ROLE

• Strong safety and integrity mindset – essential
• Solid application background – essential
• Working knowledge of PLCs, SCADA, HMIs, industrial networks and cyber security – essential
• Strong written and verbal communication skills; able to work independently and drive projects to completion – essential
• Willingness to learn, innovate and take initiative, with flexibility to travel to customer sites – essential
• Practical, hands-on experience and offshore certification – desirable
• Knowledge of ABB 800xA control systems, process control, loop performance, functional safety and cyber security awareness – desirable