ABOUT ASSEMBLY SOFTWARE

Assembly Software is a visionary technology company dedicated to revolutionizing the legal industry. It blends decades of history and industry experience with next-generation, customer-focused innovation, bringing together two of the legal profession’s pioneering case management brands, Needles and Trialworks, both of which have contributed to Neos, Assembly’s reimagined cloud-based solution. With its premier case management solution, Neos, and the game-changing NeosAI, Assembly Software empowers law firms to exceed expectations and maximize their potential through innovative software solutions.
Assembly’s Neos is a cloud-based practice management software with embedded AI that combines customizable workflows, seamless integrations, and powerful analytics. Neos empowers law firms to streamline their operations, enhance productivity, and manage all aspects of their practice. In addition, NeosAI seamlessly integrates within Neos, empowering users to leverage AI capabilities without needing to switch between different platforms
When you join Assembly Software, you’re joining a team that genuinely cares about you, your career, and your excitement about your job. When you work for a tech company in the legal field, there are endless opportunities ripe for disruption, and you’ll be on the forefront of that innovation. We want you to pursue what drives you and push your boundaries! Assembly Software is where people come to shake up a historically buttoned-up industry.

CORE VALUES

• We are Accountable: We accept responsibility for our choices and actions. We value transparency + feedback.
• We Never Stop Learning: We pursue growth + learning.
• We Thrive as a Team: We value others’ opinions + work respectfully with one another.
• We are Collaborative Innovators: We are adventurous, creative + open-minded.
• We are Here to Be of Service to our Customer + our Colleagues: No matter our role, we are all here to be of service + add value.
• We have Unyielding Integrity: We do the right thin, even when no one is watching.
• We Embrace Diversity + Inclusion: We are passionate about creating and cultivating an inclusive culture that promotes and values diversity.
  Your experience as a Lead Enterprise Technical Account Manager makes you a natural leader on any team you are part of. You act as a mentor and trainer to other ETAMs with your vast technical knowledge and problem solving abilities. You are a champion of process improvements and have a knack for identifying gaps and inefficiencies and creatively enhance and optimize workflows. You not only recognize roadblocks for the team, you help to remove them, ensuring that the team has the tools, training, and support required to deliver exceptional customer outcomes again and again.

A day in the life as Assembly’s Lead Enterprise Technical Account Manager:

• You spearhead customer stabilization post go-live.
• You are a partner and cross departmental collaborator.
• You design and execute customer governance plans.
• You engage in pre-sales engineering for enterprise accounts.
• You document everything! You clearly outline and communicate processes, systems, and tooling.
• You have strong technical skills in Azure Cloud, .NET, React, Python, PowerShell, and Microsoft SQL Server and you use these skills to enhance and optimize our service offerings.
• You have a strong foundation in systems engineering with a proven track record in solutions architecture.
• You are a time management boss!
• You are a unicorn - because you are not only analytical and love data - but you also have a knack for collaboratively working and engaging with people!
• You quickly become a subject matter expert on any new technology you learn.
• You have B2B SaaS experience!

If you also have experience with change management and are looking for a fully remote position at a company with an amazing culture and incredible people - your search ends here!
When you’re considering a new job, it’s normal to have a ton of questions. Here are a few things we get asked all of the time:
I am tired of the daily grind of a commute, where are you located?
With the exception of an occasional visit to our Miami, FL office, we rely on Teams and Zoom for virtual video meetings, so when you work at Assembly, you get to work in the comfort of your own home in your PJs if you’d like!
What makes Assembly Software so special?
The people are the heart of our organization! Our passion for our products and our entrepreneurial spirit creates an energetic and fun work culture. Assembly Software is a SaaS organization and the leading provider of case management solutions and through our three brands, Neos, Needles, and TrialWorks, we have a rich multi-decade history.
Today we have assembled the largest user base in the industry, with over 2,500 law firm customers and more than 40,000 users. In 2017, the business was acquired by Ridge Road Partners – a group of long-term focused, business builders – who are transforming the business into a dynamic, fast-growth enterprise. Additionally, Assembly Software offers a competitive compensation package with uncapped commissions for our Account Executives, and built-in accelerators.
What are the benefits like?
Competitive! You will be able to elect from competitive health, dental, and vision benefit plans in addition to short and long term disability, and other supplemental insurance options. We also offer 401k, flexible time off, paid parental leave, and an employee assistance program. We value our employees and reward and recognize your contributions.
Assembly Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Please refer the Job description for details