Lead Exec/Asst Manager - Centre for Industry & Lifelong Learning at Public Service Division

Singapour, Lagunes, Côte d'Ivoire -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, Change Management, Business Analysis, User Engagement, Procurement, Contract Administration, UAT Coordination, Technical Specification Writing, Workflow Automation, User Training, Stakeholder Management, Troubleshooting, Data Analysis, Microsoft Teams, SharePoint, Microsoft Office

Industry

IT Services and IT Consulting

Description

[What the role is] We are looking for a proactive Lead Executive / Assistant Manager to support project implementation, change management, and user engagement activities. In this role, you will work closely with project managers, vendors, and users to coordinate rollout tasks, develop communication and training materials, and ensure smooth adoption of new systems and processes. Beyond project work, you will support daily operations related to the industry collaboration framework and industry project workflow management—by assisting users with system related tasks, monitoring system usage or issues, and helping ensure operational processes run smoothly using the supported platforms. This position is well suited for individuals who are organised, detail oriented, and comfortable working in fast paced environments where adaptability and clear communication are key. It offers strong opportunities to develop hands-on skills in project coordination, business analysis, and change management while contributing meaningfully to organisational wide initiatives. [What you will be working on] Key Responsibilities 1. System/Project Management & Technical Oversight •Serve as one of the functional leads for the industrial collaboration system/platform, ensuring system health, data integrity, and optimal performance. •Translate business objectives into technical specifications and functional requirements. •Configure and manage complex workflow approval processes to automate/streamline business logic and improve efficiency. •Support rollout activities such as testing, pilot runs, training sessions, and go live support. •Coordinate with users, vendors, and internal teams to track progress and follow-ups. •Assist in preparing implementation materials (checklists, training decks, briefing packs). •Support UAT coordination, test case preparation, and issue tracking. 2. Procurement & Contract Support •Assist in preparing procurement documents and support the tender process (requirements, evaluation forms, quotations). •Coordinate with vendors on deliverables, timelines, and documentation submissions. •Support contract administration, including tracking contract periods, milestones, and payments. •Help monitor vendor performance and follow up on outstanding items. 3. Change Management & User Support •Develop and execute change management strategies to ensure high user adoption rates for new system features. •Create training materials, user guides, and conduct workshops for internal teams. •Act as the primary point of contact for troubleshooting and continuous process improvement. 4.Business Analysts Tasks •Provide first-level support for user queries and basic troubleshooting. •Log, track, and escalate issues to IT or vendors as needed. •Support users during system rollout, onboarding, and early adoption phases. •Preparation of progress reports and development of relevant dashboards for management. •Analysis of industry data for insights and proposed action plans. #LI-Hybrid [What we are looking for] Qualifications and Requirements • Qualifications in Business, IT, or related field. • Proven years of working experience in project coordination, IT support, admin support, procurement assistance, or similar roles. • Good communication and interpersonal skills. • Organised, proactive, and willing to learn. • Familiar with Microsoft Office and collaboration tools (Teams, SharePoint). Key Competencies •Strong user centric mindset. •Clear and confident communication. •Structured, organised, and meticulous. •Proactive problem solving. •Adaptable and comfortable in dynamic environments. •Able to manage multiple stakeholders and follow up reliably. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The role involves coordinating the implementation and adoption of industrial collaboration systems through project management, technical oversight, and change management. Additionally, the position supports daily operations, procurement processes, and provides first-level technical support to users.