LEAD EXECUTIVE, CET PROGRAMMES - SCHOOL OF INFOCOMM TECHNOLOGY at Public Service Division

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Programme Operations, CET Administration, Client Servicing, Marketing Coordination, Stakeholder Management, Analytical Skills, Problem Solving, Interpersonal Communication, Project Coordination, Process Improvement, Data Systems Management, Scheduling

Industry

IT Services and IT Consulting

Description

[What the role is] This is a 2-year contract position as a Lead Executive in the School of InfoComm Technology. The Programme Operations Lead supports the smooth delivery of CET programmes by overseeing programme operations, liaising with corporate partners, coordinating marketing and outreach efforts, and driving process improvements to enhance operational efficiency and learner experience. [What you will be working on] Your responsibilities will include, but are not limited to, the following: Lead end‑to‑end operations for CET corporate classes and public classes, including scheduling, logistics, trainer coordination and course readiness checks. Lead and manage sub‑systems (e.g., calendaring, registration process, programme costing, etc.) to ensure operational efficiency and compliance. Liaise with partners and internal stakeholders, attend to enquiries from clients and learners, and support business development follow‑ups. Coordinate with marketing team on publicity and outreach initiatives aligned to upcoming programmes. Prepare and report weekly enrolment, monitor trends, and highlight potential risks. Drive process improvements to streamline workflows, enhance data accuracy and improve user experience for learners and clients. Other duties as may be assigned. [What we are looking for] Experience in programme operations, CET administration, client servicing or marketing coordination preferred. Strong stakeholder orientation, with the ability to understand partner and learner needs, manage expectations proactively, and build positive working relationships across teams. Strong organisational, analytical and problem‑solving skills, with the ability to manage fast‑moving operations independently. Good interpersonal and communication skills, with the ability to engage corporate partners, learners and internal stakeholders professionally. Able to lead committees, coordinate across multiple sub-functions and projects simultaneously and contribute to continuous process improvement. Comfortable working with digital tools, data systems and cross‑functional teams. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

Lead end-to-end operations for CET corporate and public classes, including scheduling, logistics, and trainer coordination. Drive process improvements to enhance operational efficiency and manage relationships with corporate partners and internal stakeholders.