Job Type: Permanent
Work Model: Hybrid
Reference code: 130104
Primary Location: Ottawa, ON
All Available Locations: Ottawa, ON

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

We are looking for motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are someone with:

• Minimum of 5+ years of facilitation and design experience and 3-5 years of experience in a professional services firm or consulting capacity is an asset.
• Strong proficiency in facilitation techniques that embody a human-centered and experience-driven approach to design. Presence, the ability to hold the room, and maintain engagement with session participants.
• Ability to work at speed and pace, can think on your feet and fluidly iterate based on real-time feedback.
• Visual design and copywriting skills to support our engagements along with outstanding storytelling abilities and persuasion skills.
• Proven proficiency with technology including online collaboration tools (Zoom, Klaxoon, Miro, PollEverywhere) and desire to learn how to use new technological tools. We work in a highly tech-enabled environment so fluency with technology is essential.
• Exceptional stakeholder management skills. We work with a wide range of stakeholders with diversified knowledge and at varying levels of the organization.
• Digital innovation, strategy experience and knowledge are considered an asset.
• An undergraduate degree.
• The ability to obtain appropriate Regional and National security clearances relevant to this position
• Due to the nature of the role having interactions with National teams and clients, English is required for the role
• The ability to lift and move 25 lbs.

OUR PURPOSE

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

-
Do you have a passion for leading and designing innovative and exceptional experiences for teams and clients? Do you like to question expectations and cultivate provocative ideas? Look at this exciting opportunity as part of the Deloitte Greenhouse Experience program team.

Some of your responsibilities will include:

• Listening to clients and account teams to understand and help frame the opportunity.
• Architecting an engagement approach and workshop agenda that will drive to the desired outcomes.
• Developing deep knowledge of lab offerings and design approaches that can be customized to client opportunity to deliver high-quality and consistent Greenhouse Experiences.
• Managing the coordination and execution of lab design, lab delivery, post work and ongoing activities. This includes leading pre-planning calls, driving and customizing lab design, working closely with the Greenhouse Experience Designer to create a meaningful experience, and aligning with account teams / client needs.
• Bringing wide-ranging experience, professional concepts, and functional area / Deloitte objectives to resolve complex issues in creative ways that draws on personal subject matter expertise to play where relevant.
• Building eminence in the marketplace and enhancing client relationships through the design and delivery of Greenhouse Experiences