ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best that they can be.
This role sits within our Technical Services division working on a prestigious contract to provide M&E services to The Royal Parks in London
The Royal Parks are the charity that cares for the most famous collection of urban parks in the world providing free access to London’s beautiful, natural, and historic green spaces, to help improve everyone’s quality of life and wellbeing.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and are proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes that are aligned to the knowledge, skills and behaviours attached to their role.

KEY RESPONSIBILITIES:

• Promote and ensure a safe working environment, adhering to health and safety regulations and best practices.
• Lead and manage the FM team, fostering a supportive work environment.
• Ensure effective communication and collaboration between the FM team, client FCMs, park management team, asset manager, and technical compliance manager.
• Ensure all in-month statutory compliance requirements are met and maintained, staying up to date with relevant regulations and standards through collaboration with the technical compliance manager.
• Assist in and oversee the effective coordination and delivery of TRP events and state visits.
• Develop and implement best practices for facilities management, ensuring high standards of work and continuous improvement.
• Drive innovation within the team, encouraging new ideas and approaches to improve efficiency and effectiveness.
• Oversee and be accountable for the preparation and delivery of accurate weekly and monthly reports to the client, ensuring timely submissions and data integrity.
• Monitor and evaluate team performance, providing feedback and support to ensure high levels of productivity and quality.
• Manage resources effectively, ensuring the team has the necessary tools and support to perform their duties, while highlighting all risks and possible solutions to the operational manager.
• Identify and raise service delivery risks across the TRP portfolio to the Operations Manager, ensuring proactive management and mitigation.
• Ensure the completion of level 1 audits and be accountable for findings, actions, and outcomes.