Lead Family Support Specialist - full-time - 1st shift - Mon-Fri at Community Mental Health Affiliates

Waterbury, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

21.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Oversight, Policy Implementation, Regulatory Compliance, Family Support, Education, Intervention, Caregiver Coaching, Team Coaching, Person-Centered Services, Recovery-Oriented Services, Caseload Management, Advocacy, Mental Health Treatment, Onboarding, Training, Workflow Management

Industry

Mental Health Care

Description

Why CMHA? Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more. Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders. CMHA is looking to hire a full-time Lead Family Support Specialist for our Reunification and Therapeutic Family Time (RTFT) program. This position will be located at 255 Bank St. Waterbury, CT 06702. Monday-Friday, 9:00am-5:00pm. Compensation Range: The salary range for this position starts at $21.00 per hour. Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant’s overall compensation. Position Summary: The Lead Family Support Specialist assists in overseeing program functions/operations in accordance with policies, procedures, internal processes, and external regulatory agencies, including but not limited to DPH, Joint Commission, DCF and Grant/Payer Sources under the supervision of Program Coordinator. Provides support, education and intervention in the home, community or office setting to assist caregivers in optimizing function in order to minimize family risk factors. Helps families to develop the skills necessary to ensure a safe and secure home environment for their children. Provides coaching to teammates, as well as ensuring appropriate delivery of person-centered and recovery-oriented services. Responsible for a caseload of clients. Serves as an intensive family support specialist to teach, advocate and support individuals with mental health, primary care and/or co-occurring disorders. Essential Responsibilities: * Provides coaching and support to teammates to ensure appropriate delivery of services to all clients. * Supports Program Coordinator in the onboarding and training process for new hires. * Participates in and documents staff meetings weekly to ensure timely and accurate communication related to client care. * Oversees day-to-day workflow and guides teammates on individual cases under the supervision of the Program Coordinator, both in service delivery and in documentation. * Conducts primary caseload responsibilities and all associated documentation as per agency policies and procedures. * Participates, as a CMHA representative, in all necessary internal and external meetings that pertain to client care and programming. * Collaborates with other team members to cultivate and ensure clients develop skills, desires to improve/sustain a recovery-oriented quality of life. * Other duties as assigned Requirements: * Bachelor’s degree in a mental health related field preferred or equivalent experience * Successful experience in a supervisory or leadership role of direct care providers to clients in the behavioral health field; preferably a minimum of 2 years * Successful experience working with children and families in child welfare, daycare, school settings; preferably a minimum of 3 years * Must have valid driver’s license and ability to provide own transportation * Will become certified in MANDT, First Aid, and CPR. * Participate in training courses on an annual basis, as assigned. We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers: * Medical, Dental, and Vision Insurance packages. * 403(b)-retirement savings plan with CMHA matching after 1 year of service. * 11 observed holidays. * 3 wellbeing days off on a Friday throughout the year to extend a long weekend. * 2 CMHA/Personal days to use throughout the calendar year. * Up to 24 days of PTO that increases with years of service. * Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually. * Company paid Life Insurance and Long-Term Disability. * A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household. * Higher education tuition discounts at participating schools through the Alliance’s academic partnerships. * Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT. * Employee discounts for shopping, the New Britain YMCA, travel, and entertainment. * Free employee subscriptions to the calm app. * Annual Company Picnic. * CMHA-sponsored Loan Reimbursement Program and Scholarship Program. * Free Student Loan Wellness for eligible employees and their family members access to: * Student loan consolidation and refinancing. * Loan payoff projection dashboard. * Coaching and support via chat, email, and phone. * College cost calculator. * College financial planning. * 3 NHSC-approved sites for federal student loan repayment. * Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to: * Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers. * Automated reminders for annual (PSLF) recertifications to help you stay on track. * Resources and ongoing communications that make PSLF understandable. * The opportunity to receive the national average of $72,000.00 in forgiveness. Community Mental Health Affiliates is an Affirmative Action and Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org [Careers@cmhacc.org]. Job ID: 421

Responsibilities

The Lead Family Support Specialist assists in overseeing program functions and operations under the supervision of the Program Coordinator, providing support, education, and intervention to caregivers to optimize function and minimize family risk factors. This role also involves coaching teammates, ensuring person-centered service delivery, and managing a primary caseload of clients.