Lead Field Service Representative at Eaton USA

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Power Distribution, Troubleshooting, Test Equipment Operation, Communication, Safety Precautions, Customer Relationship Management, Project Management, Technical Problem Solving, Hand Tools Proficiency, Power Quality Measurements, Protective Relays, Electrical Power Distribution Equipment, Commissioning Support, Maintenance, Testing, Upgrades

Industry

electrical;Appliances;and Electronics Manufacturing

Description

In this role, you will: Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers Provide 24/7 on-call availability in field service engineering and technical support for electrical power distribution equipment Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions Develop and maintain strong working relationships with customers, service shops, and other organizations Possess knowledge of UL, NEMA, and NEC standards. Generate timely and accurate service reports on work, product performance, and warranties. Manage multiple projects independently Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines High School Diploma or GED equivalent or higher with minimum 5 years of testing, troubleshooting and commissioning power distribution equipment (switchgear, relays, VFDs) No relocation offered, candidates must be within a 75-mile radius of Jacksonville Fl to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must possess a valid driver's license in good standing Bachelor's degree in engineering from an accredited institution Experience performing power quality measurements, troubleshooting, analysis as well as protective relays We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

Support customers throughout the power system lifecycle, including startup, commissioning, maintenance, and troubleshooting. Provide 24/7 on-call availability for field service engineering and technical support.