Lead Field Service Representative at Eaton USA

Boothwyn, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service, Electrical Power Distribution, Troubleshooting, Testing, Commissioning, Maintenance, Customer Support, Sales Opportunities, Project Management, Safety Precautions, 3-Phase Power Systems, Low Voltage Equipment, Medium Voltage Equipment, UL Standards, NEMA Standards, NEC Standards, Power Quality Measurements

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers Provide 24/7 on-call availability in field service engineering and technical support for electrical power distribution equipment Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions. Understands 3-phase power systems and low and medium voltage power distribution equipment, up to and including 38kV. Develop and maintain strong working relationships with customers, service shops, and other organizations Possess knowledge of UL, NEMA, and NEC standards. Generate timely and accurate service reports on work, product performance, and warranties. Manage multiple projects independently Mentor less experienced technicians High School Diploma or higher with a minimum of 5 years of field service in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 9 or more years of experience evaluating and servicing electrical distribution or control systems No relocation offered, candidates must reside within a 60-mile radius of Boothwyn PA to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must have a valid driver's license in good standing. Associate's degree and/or military experience Bachelor's degree in engineering from an accredited institution Electrical or General Contractor's License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

Support customers throughout the power system lifecycle, including startup, maintenance, and troubleshooting. Provide 24/7 on-call availability and develop strong relationships with customers and service shops.