Lead Food Manager at Sainsbury's

Royal Borough of Greenwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

38600.0

Posted On

01 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Shop Floor Management, Trading Events Execution, Store Accountability, Coaching, Compliance Management, Safety Management, Customer Experience Creation, Performance Management, People Matters Management, Data Interpretation, KPI Analysis, Inclusivity Champion, Disciplinary Management, Performance Issue Management, Employee Relations

Industry

Retail

Description

What you’ll be doing: * Lead a small team of food managers to manage the grocery shop floor in one of our supermarkets * Execute exciting trading events by working closely with the rest of the store leadership team whether it’s Christmas or Easter you’ll help ensure we win. * Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the food hall. * Manage compliance to processes and safety whilst bringing the passion and flare for great shop keeping and creating fantastic shopping experiences. * You’ll be responsible for a large team of colleagues, making sure they’re performing at their best, they’re there on the shop floor when we need them and that all people matters are conducted properly whether it’s celebrating someone’s success or managing difficult situations. What makes a great Lead Food Manager: * A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. * Experience of managing managers, in a fast-paced, customer-facing environment. * An operator who is comfortable managing alone in the absence of more senior management. * Driven to deliver high performance with a focus on efficiency and engagement. * Confident in the use of data and understanding / interpreting KPI's or other performance indicators and transforming these into meaningful actions. * Is a champion of inclusivity putting it at the heart of what they do, uses this passion to build an inclusive team and working environment. * Comfortable in managing complex people matters such as: managing disciplinaries, performance issues or other similar employee relations issues. Essential Criteria: * Experience leading large teams in a fast-paced, customer-focused environment — you’ve developed leaders, built high-performing teams, and created a culture of ownership and accountability. * A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. * Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results that matter. * Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. * Leadership experience in an operational environment — whether in retail, hospitality, or food service — where you’ve owned departmental performance and confidently led the store in the absence of senior leadership. * Can evidence leading change — whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you’ve brought people with you and made change stick. Sainsbury’s company vision Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us. If you would like to hear more about our vision and values, be sure to visit our corporate page. We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’. We’re in the business of looking after our biggest asset. Our people. That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we’ll make it yours too. They bring the spark, the funny, the graft, the grit. And they’re literally the most important asset we have. So it’s in our interests to give the people at Sainsbury’s everything they need to feel valued, engaged and motivated, and truly able to shine. That’s where our HR colleagues have a pivotal role to play. From our ‘centre of excellence’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they’re creating environments that allow our colleagues to thrive and we’re proud of their incredible ability to understand Sainsbury’s inside out.

Responsibilities

The Lead Food Manager will lead a small team of food managers to manage the grocery shop floor, executing trading events and regularly taking full accountability for the store in the manager's absence. This role involves managing a large team of colleagues, ensuring high performance, proper scheduling, and handling all people matters effectively.