Lead Food Server - Fireside at Ameristar Casino Resort Spa Black Hawk

Black Hawk, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

14.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Service Experience, Outgoing Personality, Guest Hospitality, Up-Selling Techniques, Professionalism, High Energy, Proactive Approach, Collaboration, Communication, Organization, Detail Oriented, Menu Knowledge, Team Leadership, Training, Cash Handling

Industry

Gambling Facilities and Casinos

Description

WE LOVE OUR WORK. Position is open until filled Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender) Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants Discounted Casino bus tickets Discounted RTD EcoPass Hot meal served by the Leadership Team once a month 20% discount for Starbucks, Ara Spa, and all food outlets 100% Colorado Gaming License reimbursement after 90 days of employment Hotel discounts available at all 43 PENN properties, plus discounts on goods and services Education reimbursement program and Annual Scholarship Program Career development opportunities Responsibilities include: Must be able to work varied shifts and varied days off, including weekends and holiday periods. Greet guests with a smile and pleasant disposition in a timely manner. Must be familiar with the menu, daily specials, and preparation of foods and prices. Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.). Take customer orders and accurately input the order into the computer. Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal. Present check for payment when all guests’ needs have been met. Complete assigned side work and additional daily tasks. Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly. Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service. Supervisory Responsibilities To assist with cashier/host duties as needed To assign sections in a fair manner based on consistent rotation To assist with refunds and minor complaints To assist with weekly ordering and inventory To assist with scheduling as needed Delegate side work and additional daily tasks as needed. Help provide training for new servers/host/cashiers or bussers BRING US YOUR BEST. Two (2) years’ experience as a server in a dining establishment. Food service experience Outgoing personality with interest in guest hospitality. Knowledge of up-selling techniques. Exceptional work habits. Ability to sustain a high level of professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues. Ability to work collaboratively and communicate effectively with guests at all levels. Highly organized and detail oriented. Knowledgeable of menu to include alcoholic beverages that are available. Strong customer service skills STARTING SALARY $13.00 to $14.00 per hour, plus tips

Responsibilities

The Lead Food Server is responsible for greeting guests, taking orders, and ensuring a pleasant dining experience. Supervisory duties include assisting with cashier duties, scheduling, and training new staff.