Lead Food Services Team Member at Pilot Company

Caledonia, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

20.13

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Restaurant Operations, Cash Handling, Food Safety, Hospitality Standards, Training, Cleaning Processes, Labor Monitoring, Safety Policies, Suggestive Selling, Marketing Compliance, Operational Standards, Performance Management, Communication

Industry

Retail

Description

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include: Maintains Brand and PTC restaurant operational standards Executes shift plan Follows up assigned tasks Assists management team Works hourly positions Monitors food prep and register procedures and cash handling policies and processes Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards Provides direction to team members during shift Ensures restaurant cleaning processes and methods are followed Monitors labor usage and break policy according to Blue Cube Adheres to restaurant plans/objectives as set by Restaurant General Manager Assists with training and cross training of team members as directed Adheres to all Brand and PTC processes and policies Monitors register procedures and cash handling policies and processes Maintains safe working conditions by following all safety and security policies and processes Ensures all team members are adhering to Brand and PTC’s dress code standards Follows all Brand maintenance processes and methods Advises Restaurant General Manager as to performance/discipline problems Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards Ensures compliance of Brand and PTC marketing and ensures products are available and fresh Works hourly positions Other duties as assigned by management Pay Rates Starting between: $13.80 - $20.13 / hour Qualifications Looking for Second Shift (afternoons/evenings). Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay

Responsibilities

The Lead Food Services Team Member provides operational support to the restaurant management team and supervises restaurant activities during non-peak service hours. Responsibilities include maintaining operational standards, assisting management, monitoring food prep, and ensuring compliance with hospitality goals.