Lead/Foreperson at ABM US

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

22.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parking Operations, Customer Service, Team Supervision, Safety Protocols, Operational Procedures, Communication Skills, Microsoft Office, Problem Solving, Valet Operations, Facility Patrols, Training, Coaching, Documentation, Flexibility, Initiative, Multitasking

Industry

Facilities Services

Description

JOB SUMMARY DETAILS: The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner. Pay: $21.00 - $22.00 per hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM RESPONSIBILITIES: (not limited to) · Supervise a team of 8 valet staff and 29 parking attendants · Train, coach, and monitor employees on safety protocols and operational procedures · Conduct regular facility patrols to ensure safety and operational standards are met · Deliver exceptional customer service to visitors, tenants, and clients · Complete daily safety and maintenance inspections · Conduct a monthly parking rate survey to stay competitive · Accurately document and process damage claims as needed · Support and maintain garage cleanliness and presentation · Provide assistance to parking attendants with on-the-job challenges · Assist customers with Pay-on-Foot (POF) transactions and inquiries · Multitask effectively and provide front office coverage when required · Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling · Take initiative during peak hours by supporting exit flow, valet operations, or tandem parking · Communicate with Parking Team efficiently JOB KNOWLEDGE/SKILLS REQUIRED: · Minimum of six (6) months of parking operations experience · Strong ability to think clearly, make sound decisions, and perform well under pressure · Excellent verbal and written communication skills · Professional demeanor, attitude, and appearance · Proficient in Microsoft Office applications, including Excel and Word · Ability to handle and resolve customer complaints in a courteous and effective manner. · Familiarity with SKIDATA equipment and systems is highly preferred QUALIFICATIONS: Must be 18 years of age or older. Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available Preferred Qualifications Customer Service Experience One year of lead or Lead.supervisory experience 6 months plus parking operations experience A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12H, 91X, 88Z, BUC, LS, 1349, 0481, 3044, 3E6X1, 2R1X1, 2T3X7

Responsibilities

The Lead/Foreperson supervises a team of valet staff and parking attendants, ensuring all functions are carried out productively and timely. They are responsible for training staff, conducting safety inspections, and delivering exceptional customer service.