THE OPPORTUNITY

We are seeking an experienced Lead Full Stack Engineer to lead our Global Virtual Assistant Capability. The role involves developing strategy with IT business partners, managing the engineering team, and aligning with business goals. Responsibilities include hands-on coding using Microsoft Azure Technologies, sustaining and innovating the Virtual Assistant capability, and managing stakeholder and vendor relationships.
This role is at the Director level starting as an individual contributor but possibility of People leadership exists in the future. Strong leadership and people management skills are crucial.
The ideal candidate will have expertise in full stack development, specifically in integrating advanced predictive language models and microservices using the Azure Bot Framework for Customer facing ChatBot .
Effective communication and collaboration with cross-functional teams are essential.

LEADERSHIP SKILLS INCLUDING STRATEGIC, THOUGHT AND PEOPLE LEADERSHIP

• Excellent communication skills, with the ability to provide clear technical updates.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Extensive experience handling vendor relationships, especially with Amazon, and assessing new products or features.

SKILLS AND COMPETENCIES

• Leadership: Proven skills in leading and developing high-performing teams, promoting teamwork, accountability, and growth.
• Stakeholder Management : Excellent interpersonal and communication abilities for engaging with senior leaders, executives, and vendors.
• Vendor Management : Experience managing the partnership with vendor to maximize benefits and evaluate products.
• Project Management : Skilled in overseeing projects from start to finish, ensuring alignment with business goals, timelines, and budgets.
• Strategic Thinking: Strong strategic mindset balancing long-term platform growth with short-term needs.
• Technical Expertise : In-depth knowledge of Chatbot architecture and integrations.