Lead Functional Consultant, Customer Support at Icertis

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Functional Diagnostics, Functional Configurations, Customer Support, Contract Management, Government Contracts, Security Clearance, Stakeholder Management, Regulatory Compliance

Industry

Software Development

Description

At Icertis, we are revolutionizing how United States federal agencies and government organizations manage their most important contracts, spanning defense, healthcare, public safety, and more. Join our public sector customer support team and help drive technological transformation for the US government and federal agencies where your work will make a direct impact on national operations. Discover more about Icertis public sector solutions here: https://www.icertis.com/solutions/industry/public-sector/ This position requires on site presence at our new Northern Virginia office (Reston Town Centre), which is currently in the process of being established. This position will be working on US government contracts which require either US Citizens or US Persons (Permanent Residents) depending on the project. Additionally, this role may require the ability to obtain and maintain a US government Top Secret security clearance. Role Overview: The Lead Functional Consultant, Customer Support Public Sector plays a critical role in supporting and optimizing Icertis Contract Intelligence (ICI) solutions for government contractors and U.S. government customers. This role leads functional diagnostics, drives functional configurations, and acts as a trusted advisor to stakeholders operating in governments and highly regulated environments. #LI-MV1 Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

Responsibilities

The Lead Functional Consultant plays a critical role in supporting and optimizing Icertis Contract Intelligence solutions for government contractors and U.S. government customers. This role leads functional diagnostics, drives functional configurations, and acts as a trusted advisor to stakeholders.