Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.Description for Internal Candidates
We have an immediate opening for a Lead Garage Door Technician in our Edmonton Branch. Reporting to the Field Operations Manager, the Lead Technician will service and install overhead doors. This role is a permanent, full-time position. There is the possibility of on call and overtime.

QUALIFICATIONS:

• Experience in a Service/Installation Industry
• Experience in related trades or construction
• Possess a valid driver’s license
• CDI Certification is an asset but not a requirement
• Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
• Experience servicing/installing overhead doors is strongly preferred
• Wearing a hard hat and other PPE is mandatory for this safety sensitive role
• Must be able to lift up to 75 pounds
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol and health assessment
• New hire candidates will be required to provide a current Driver’s Abstract at their own cost

• Installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
• Servicing, and diagnose problems, provide solutions, and carry out required work on overhead doors
• Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
• Welding for installation or repair if required
• Effectively assess job scope at the beginning of each job and note any discrepancies to your scheduler immediately- ie: product warranty, site conditions, and safety
• Out of town travel for installation and service work, not limited to weekdays
• Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
• Must be able to lift at least 75 pounds or more depending on job scope (residential VS commercial)
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Complete all required paperwork daily and submitted on time at the end of each work day- ie: timesheets, FHLA’s, job workorder with clear notes and part #’s
• If needed, on the on-call rotation for Service
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol, and health assessment when requested for job specific sites without notice
• Valid Driver’s License and the ability to transport product on trailers and manlifts (on trailers) to and from sites safely
• Strong safety mindset
• Daily attendance and punctuality
• Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
• Execute on other duties or tasks within the operations department, as assigned