Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.
We have an immediate opening for a Lead Garage/Commercial Door Technician in our Kelowna Branch. Reporting to the Branch Manager, the Lead Technician will service and install overhead doors. This role is a permanent, full-time position. There is the possibility of on call and overtime.

QUALIFICATIONS:

• Experience in a Service/Installation Industry
• Experience in related trades or construction
• Possess a valid driver’s license
• CDI Certification is an asset but not a requirement
• Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
• Experience servicing/installing overhead doors is strongly preferred
• Wearing a hard hat and other PPE is mandatory for this safety sensitive role
• Must be able to lift up to 75 pounds
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol and health assessment
• New hire candidates will be required to provide a current Driver’s Abstract at their own cost

• Diagnose problems, provide solutions, and carry out required work on overhead doors
• Regularly coordinate with the service scheduler on problem solving and required parts
• Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
• Contributing to business development of the branch by actively seeking new customers and building relationships with current customers
• Being on-call
• Other duties, as assigned