POWER PROGRESS. PARTNER WITH PRODUCERS. GROW YOUR CAREER AT RDO EQUIPMENT.

At RDO Equipment, we’re not just about machines, we’re about people, progress, and purpose. Whether you’re in the workshop, on the road, or in the office, your work helps power the industries that build and feed Australia. We’re looking for a passionate and experienced Lead Generation and Customer Experience Specialist to join our dynamic Marketing team in Richlands, Brisbane.
We’re more than a leading equipment dealer of some of the world’s most recognised brands John Deere and Vermeer we’re a people-first organisation built on respect, integrity, and teamwork. We foster a culture where every team member feels valued, supported, and empowered to thrive.

As a Lead Generation and Customer Experience Specialist you will:

• Distribute inbound sales enquiries, received through channels including website contact forms, chat bots, social media platforms, and event lead forms, to sales teams.
• Leverage internal systems to capture, track, and report on the progress and closure of inbound sales leads, including tender opportunities.
• Collaborate with internal stakeholders to support effective lead conversion.
• Coordinate RDO Equipment’s Customer Experience (CX) program with program vendors and internal stakeholders, and the regular reporting of feedback to drive continuous improvement.
• Coordinate RDO Equipment’s presence on industry and government procurement platforms, including maintaining accurate business profiles, administering user access, and ensuring compliance documentation is current and complete.
• Provide hands-on support to the Marketing team in the execution of marketing campaigns, digital initiatives, and day-to-day operational tasks.
• Contribute to a culture of innovation and continuous improvement across all areas of responsibility

As a Lead Generation and Customer Experience Specialist you will:

• Distribute inbound sales enquiries, received through channels including website contact forms, chat bots, social media platforms, and event lead forms, to sales teams.
• Leverage internal systems to capture, track, and report on the progress and closure of inbound sales leads, including tender opportunities.
• Collaborate with internal stakeholders to support effective lead conversion.
• Coordinate RDO Equipment’s Customer Experience (CX) program with program vendors and internal stakeholders, and the regular reporting of feedback to drive continuous improvement.
• Coordinate RDO Equipment’s presence on industry and government procurement platforms, including maintaining accurate business profiles, administering user access, and ensuring compliance documentation is current and complete.
• Provide hands-on support to the Marketing team in the execution of marketing campaigns, digital initiatives, and day-to-day operational tasks.
• Contribute to a culture of innovation and continuous improvement across all areas of responsibility.