Lead Guest Services Agent at San Diego Mission Bay Resort

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

25.75

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Team Leadership, Scheduling, Administrative Tasks, Customer Service, Hospitality, Reliability, Flexibility, Communication, Problem Solving, Attention to Detail, Time Management, Positive Attitude, Adaptability, Work Ethic

Industry

Hospitality

Description

Description San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Lead Guest Services Agent to our Front Desk Mission Bay Family. The JOB The Lead Guest Services Agent works side by side with your team of agents at the Front Desk, providing the ultimate guest life-cycle experience, assisting during arrival-departure and guest services during peak times. You also assist with scheduling and administrative tasks as needed. The OFFER Our new Lead Guest Services Agent will receive: Full benefits package including medical, dental, and life insurance for full time team members, free lunch, free parking, On-Demand Pay - Your Pay before Payday and travel discounts at partner Noble House Hotels around the country. The hourly rate for this position is $25.75 Hourly. Our CULTURE: People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul. At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements Experience in a similar size hotel. We look for candidates with full service hotel experience, preferable in an upscale independent hotel. Eager to learn and take pride in your work Reliable with flexible work schedule Ability to stand for long periods of time

Responsibilities

The Lead Guest Services Agent works alongside the Front Desk team to provide an exceptional guest experience during arrival and departure. This role also involves assisting with scheduling and administrative tasks as needed.