ABOUT THE ROLE

The Lead Hand Technician is responsible for assisting with the scheduling and oversight of all work performed within the Service Department, ensuring alignment with established procedures. This role includes overseeing the service team and fostering a safe, efficient, and productive work environment. The Lead Hand is also expected to maintain a billable rate, at a minimum, of 50% of their time.

HEALTH & SAFETY RESPONSIBILITIES

• Model safe work practices and ensure team adherence to health and safety policies.
• Identify and report workplace hazards promptly to prevent incidents.
• Support safety training efforts and enforce proper use of personal protective equipment (PPE).
• Assist in documenting and responding to workplace incidents and near misses.
• Act as a point of contact for escalating safety concerns and sharing updates with the team.
• Review and make recommendations related to shop equipment and ensure all equipment is in good safe working order
• Complete additional tasks as assigned