Lead Home Services Assistant at Life Enriching Communities

Montgomery, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service Planning, Associate Orientation, Billing, Data Entry, Customer Service, Staff Training, Scheduling, Communication

Industry

Hospitals and Health Care

Description

Lead Home Services Assistant Role Information Location Address: Twin Lakes, 9840 Montgomery Rd. Montgomery, OH 45242 Shift Available: Full-Time: 40 hours I Days Who are We? Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. What You’ll Love About Working Here At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of: * Health, Dental, Vision, Life, and Disability benefits * Generous Paid Time Off (PTO) * Retirement Fund with Company Match * On-Site Gym * Advancement opportunities * Beautiful, state-of-the-art facilities * A supportive team culture * Work that truly makes a difference * Excellent patient care ratios that support quality time with residents Responsibilities: * Performs all essential functions of Home Services Assistant * Assist in the orientation of associates to Home Services as directed, to client service plans and documentation in the system; work alongside associates to explain and demonstrate skills and duties to ensure a clear understanding of expectations for the care of clients * Answering phone calls * Performing monthly billing * Update the client’s service plans as directed, in the system * Identify education and training needs of associates in Home Services; provide input in standardizing processes * Communicate schedule changes, as directed * Other duties, as assigned by the Home Service Manager/ Home Services Coordinator. Requirements: * High School Diploma or equivalent preferred * Previous experience in a Home Services position, preferred * Good computer skills, including use of email and data entry * Must possess a customer service background and orientation * Valid Ohio driver’s license required Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug free workplace

Responsibilities

The Lead Home Services Assistant performs essential home service functions and assists in the orientation and training of new associates. They are also responsible for monthly billing, updating client service plans, and managing schedule changes.