ABOUT OSTERIA ELIO VOLPE

Osteria Elio Volpe is a bright, coastal-inspired osteria in the heart of Cambie Village, opened in Spring 2024. Housed in a former mechanic’s shop, the space has been transformed into an open, sun-soaked dining room with a lively wraparound bar and a warm, easygoing energy. Drawing inspiration from southern Italy’s coasts and islands, Elio brings together bold flavours, fresh Pacific Northwest ingredients, and a spirited approach to Italian hospitality.
As the latest addition to Banda Volpi — the acclaimed restaurant group behind Savio Volpe, La Tana, and Pepino’s Spaghetti House — Elio is part of a team recognized for creating some of Canada’s most well-regarded dining experiences. Banda Volpi (meaning “gang of foxes”) has earned a national reputation, celebrated for emphasizing thoughtful cuisine, warm hospitality, and exceptional service. The group has received numerous accolades, including Michelin recommendations, a variety of Vancouver Magazine awards, Gold at the Vancouver International Wine Festival, and placements on Canada’s 100 Best Restaurants.
We’re seeking front-of-house team members who take genuine pride in creating thoughtful, memorable hospitality experiences. From greeting guests and guiding their visit to offering wine recommendations to setting the tone at the door, you’ll play a key role in shaping a service-driven environment built on care, collaboration, and attention to detail.
This is an opportunity to grow with one of the nation’s most renowned restaurant groups, connecting with a network of support and mentorship across all locations. If you’re passionate about Italian cuisine and want to be part of a group that values warmth, curiosity, and craft — we’d love to meet you.

ENSURE EXCEPTIONAL GUEST EXPERIENCE

• Manage pacing and seating to balance guest satisfaction with operational flow.
• Greet and seat guests with warmth and attention to detail, taking into account special requests and preferences.
• Handle large party bookings and reservation inquiries in collaboration with management.
• Model hospitality and guest care across all interactions.

QUALIFICATIONS:

• Minimum 1–2 years of experience in a host or guest services role; leadership or training experience an asset.
• Strong organizational and communication skills
• Calm under pressure and confident in managing a fast-paced, high-volume environment.
• Positive, collaborative, and hospitality-driven mindset.
• Familiarity with reservation platforms (e.g., SevenRooms, OpenTable, Resy) an asset.

ADMINISTRATIVE AND OPERATIONAL DUTIES

• Monitor callback logs, emails, and voicemails during opening and service.
• Oversee deposits and no-show policies for large parties.
• Maintain knowledge of FOH policies (corkage, service charges, waitlists, house programs, etc.).
• Support the execution of the takeout program with accuracy and care.