Lead Host/ess at Four Seasons Hotels Limited - Turkey

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Reservations Management, Table Assignments, Communication Skills, Organizational Skills, Attention to Detail, Multitasking, Hospitality, Food Knowledge, Wine Knowledge, POS Systems, Microsoft Applications, Professionalism, Grooming Standards

Industry

Hospitality

Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City. About the Role Bacco Restaurant & Bar at Four Seasons Nashville is seeking a Lead Host/ess to serve as the first point of contact for our guests and to set the tone for an exceptional dining experience. This role is critical to ensuring seamless front-of-house operations, effective guest flow, and consistent service excellence throughout the dining room. What You Will Do Greet and welcome all guests in a warm, professional, and engaging manner. Manage reservations, guest flow, and table assignments to ensure smooth service operations. Escort guests to their tables and assist with seating as needed. Act as the primary communication liaison between guests, servers, back servers, food runners, and kitchen staff. Monitor the dining room to maintain optimal pacing, service flow, and guest satisfaction. Participate in pre-shift meetings and remain knowledgeable of menu items, wine selections, and daily offerings. Maintain cleanliness and organization of the restaurant entrance, host station, and coat check area. Ensure menus, floor plans, and host supplies are fully stocked and up to date. Answer phones and respond to guest inquiries professionally and efficiently. Comply with all Four Seasons standards, as well as federal, state, and local health, safety, and labor regulations. What You Bring High School Diploma or equivalent. Minimum of 1–2 years of fine dining front-of-house experience, including host/hostess or equivalent roles. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Excellent communication skills and a genuine passion for hospitality. Working knowledge of reservation systems (OpenTable or similar), POS systems, and Microsoft-based applications. Food and wine knowledge is preferred. Impeccable grooming, professionalism, and adherence to uniform and appearance standards. What We Offer Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discounts for stays at any Four Seasons property worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals Additional property-specific benefits as available Schedule & Hours Full-time position Eight-hour shifts; scheduled days and times may vary based on business needs, including mornings, evenings, weekends, and holidays Visa Requirements Authorization to work in the United States is required for this role. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Responsibilities

The Lead Host/ess is responsible for greeting and welcoming guests, managing reservations and guest flow, and ensuring seamless front-of-house operations. This role acts as the primary communication liaison between guests and staff to maintain service excellence.