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Lead Implementation manager at LinkedIn
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

23 Dec, 26

Salary

25000.0

Posted On

24 Sep, 26

Experience

20 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description
  • What you’ll do Lead major customer implementationsTurn customer needs and sales commitments into clear scope, exclusions, responsibilities, milestones and acceptance criteria.
  • Build workable plans covering configuration, data migration, integrations, testing, training, cutover and stabilisation.
  • Run customer workshops and delivery meetings; resolve ambiguity and address difficult conversations directly.
  • Manage scope changes, effort and delivery forecasts as customer readiness or dependencies change.
  • Manage delivery constraintsIdentify gaps between customer expectations and supported product capability during scoping.
  • Work with Sales, Product and Professional Services to agree a supported approach, workaround, scope change or escalation.
  • Validate technical feasibility and development commitments before incorporating them into a customer plan.
  • Contribute delivery judgement to higher-risk opportunities before signature and improve sales-to-implementation handovers.
  • Keep paused projects under active review, with clear owners and restart conditions.

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Responsibilities
  • What you’ll do Lead major customer implementationsTurn customer needs and sales commitments into clear scope, exclusions, responsibilities, milestones and acceptance criteria.
  • Build workable plans covering configuration, data migration, integrations, testing, training, cutover and stabilisation.
  • Run customer workshops and delivery meetings; resolve ambiguity and address difficult conversations directly.
  • Manage scope changes, effort and delivery forecasts as customer readiness or dependencies change.
  • Manage delivery constraintsIdentify gaps between customer expectations and supported product capability during scoping.
  • Work with Sales, Product and Professional Services to agree a supported approach, workaround, scope change or escalation.
  • Validate technical feasibility and development commitments before incorporating them into a customer plan.
  • Contribute delivery judgement to higher-risk opportunities before signature and improve sales-to-implementation handovers.
  • Keep paused projects under active review, with clear owners and restart conditions.