Lead Instructor at Milan Institute

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication, Interpersonal Skills, Team-Building Skills, Organizational Skills, Customer Service Focus, Results-Oriented, Integrity, Student Retention, Student Satisfaction, Coaching, Event Organization, Facility Management, Problem Resolution, Judgment, Collaboration, Monitoring Attendance, Career Development

Industry

Description

Description Minimum Qualifications: Skills: Excellent communication (oral and written), interpersonal, and team-building skills Passionate about students succeeding. Organizational skills with the ability to successfully implement activities and initiatives through effective communication and follow through. Ability to continuously maintain a positive customer service focus. Results-oriented with strong follow through Always maintains integrity Adheres to Core Values – Accountability, Integrity, Growth, Service, and Communication Student Retention and Satisfaction Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually. Employment – Inspire students to complete program and take state board exams to ensure all programs exceed a minimum of 70% of graduates employed. Exam Pass Rate (Licensure), as applicable – All programs exceed a minimum of 70% exam pass rate annually with 90% of graduates successfully passing exams. Quality Graduates - Ensure graduates are career minded and career ready to achieve placement goals in all program. Support, communicate, and model the concepts taught in the curriculum to ensure students are embracing the processes that will aid them in their future success at Milan, their career, and professional life. Student Satisfaction – Ensure students are receiving a quality education that inspires them to complete, become licensed, and employed Welcome to Milan Orientation and other orientations – Conduct orientations with enthusiasm, excitement and passion following the company guidelines. Coach and Develop Students – follow up with students regarding Satisfactory Academic Progress (SAP), Academic Plans, and other progress opportunities, mediate between students as needed, advise students in crisis situations, inspire and encourage students, provide student services and resources available in the community to support student retention, and ensure students have the tools to succeed. Proactively monitor student attendance and coach students who fall below 70% attendance. Coach and advise students regarding Milan’s Professional Expectations to develop students to become career focused from day one by focusing on their habits, attitudes, and beliefs that lead students to successful careers. Student Events – Organize and execute Guest Speakers, Student Appreciation events and Celebration of Success activities monthly within budget guidelines; organize and execute graduation and other special events. Cosmetology related programs - Schedule and follow through with Student Salon Activities/ Demonstrations/ Student engagement – ensure weekly engagement is occurring with demonstrations/ activities/ incentives. Facility – Ensure the classrooms, hallways, restrooms, and breakrooms are clean and “customer -friendly” and report any out of compliance concerns. Resolve student requests/concerns within 24-48 hours. Support reinstated students upon return so that the student is successfully integrated back into his/her education. Leave of Absences (LOA) – provide guidance to students when LOA’s are necessary and ensure returning LOA students successfully integrate back into education Requirements Administrative Responsibilities Judgment – Use excellent judgment in carrying out all responsibilities. Communication – Partner with Campus Director and Education Leader regarding student issues and concerns. Cooperate with all departments to ensure transparency and effective communication. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is required to sit (10%); walk and stand (90%); significant fine finger dexterity; reach with hands and arms, climb stairs; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Supervisory Responsibilities NONE

Responsibilities

The Lead Instructor is responsible for ensuring student retention and satisfaction by implementing effective communication and follow-through strategies. They will coach and develop students, organize events, and maintain a positive learning environment to support student success.