QUALIFICATIONS & EXPERIENCE

• Minimum of 10 years of progressive experience in HVAC/R, electrical, and controls, including 5+ years in a leadership or director-level role.
• Minimum 10 years of experience training technicians in technical skills related to their job requirements.
• Deep knowledge of commercial refrigeration, HVAC systems, electrical distribution, and building automation platforms.
• Proficiency in BAS/EMS systems, digital and analog I/O, and programming for HVAC and energy systems.
• Must hold a valid journeyman or trade license in HVAC, refrigeration, or electrical (Washington State or transferable).
• Proven ability to lead cross-functional teams, manage complex projects, and influence technical strategy.
• Experience designing or overseeing technical training programs is highly desirable.
• Willingness to travel up to 25% to support field teams and training initiatives.

WHY SHOULD YOU WORK AT CITY FM?

City FM is part of a global network of leading facilities management, professional services, and data-driven sustainability solutions, for starters. Also, we offer a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting and company match.
We don’t just hire anyone at City FM; we’re looking for loyal team members with a deep sense of responsibility and a thirst for constant learning and growth with a willingness to always lend a helping hand.
When you join City FM, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City University or Leadership Development framework – City FM cares passionately about the people we hire and ensures that growth is always on the horizon.
Wondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in!
So, if you’re ready to get started, we’re ready for you.
City FM is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to

JOB PURPOSE

We are seeking a highly skilled and strategic Lead Instructor of Technical Services to join our team in Seattle, Washington. This role is ideal for a seasoned professional with deep, hands-on expertise in commercial HVAC/R systems, electrical infrastructure, and building automation/controls. This leader will be responsible for helping develop and lead a multi-faceted training center, contributing to the training strategy, supporting field operations, and driving technical excellence across multiple disciplines.
This position is based in Seattle and includes travel up to 25% to support regional teams, training centers, and field operations.

KEY RESPONSIBILITIES

• Oversee the daily operations and strategic direction of the technical training center, ensuring high-quality instruction and facility readiness.
• Serve as a subject matter expert across HVAC/R, electrical systems, and controls, providing guidance to trainers, field technicians, and service managers.
• Conduct training
• Co-lead the development and execution of technical training programs, ensuring alignment with evolving technologies, safety standards, and operational goals.
• Support the growth of technical staff through mentorship, coaching, and performance development initiatives.
• Partner with operations, engineering, and training teams to ensure consistency and quality across all technical service offerings.
• Provide advanced support and oversight for BAS/EMS systems, including digital/analog I/O, system integration, and programming logic.
• Establish and enforce technical standards, best practices, and troubleshooting protocols across service lines.
• Contribute to long-term planning for workforce development, technology adoption, and service innovation.
• Assist with complex diagnostics, commissioning, and system optimization in the field as needed.