Department and Name: Information Systems Enrollment / Billing / Finance – Health Plan
Sentara Facility: Sentara Health Plans Virginia Beach II
Physical Location: Virginia Beach, VA
Location Type: Remote
Employment Status: Regular-Full time
Shift: First (Days)
Posted Date: August 8, 2025
we are looking for a Lead IT analyst to join our team!
The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts.
The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance.
The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases.
The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department.

Education

• BLD – Bachelor’s Level Degree In computer and information Science (Preferred)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• must be a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department.
• Experience working with enrollment systems and EDI 834 files required

Please refer the Job description for details