ARE YOU READY TO MAKE AN IMPACT AT DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We’re committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

QUALIFICATIONS:

• Bachelor’s degree and/or equivalent experience
• Minimum 5 years of Cybersecurity related experience

THE IMPACT YOU WILL HAVE IN THIS ROLE:

We are seeking a dedicated and skilled Lead IT Security Engineer to join our team. The ideal candidate will have a strong background in network security, cloud technologies, and hands-on experience with Zscaler products. As a Lead Zscaler Security Engineer, you will be responsible for providing technical support and ensuring the smooth operation of Zscaler solutions.

YOUR PRIMARY RESPONSIBILITIES:

• Provide technical support for Zscaler products (ZIA, ZPA, ZDX), including troubleshooting and resolving issues.
• Monitor and maintain the health and performance of Zscaler solutions.
• Collaborate with support teams to understand their technical needs and provide effective solutions.
• Assist in the deployment and configuration of Zscaler products.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Document technical issues and solutions for knowledge sharing and future reference.
• Stay up to date with the latest Zscaler features, updates, and industry trends.
• Work closely with the engineering and product teams to escalate and resolve complex issues.
  *NOTE: The Responsibilities of this role are not limited to the details above. *