Lead Joy Creator at Nothing Bundt Cakes #858

Ankeny, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

19.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Point Of Sale (POS), Product Knowledge, Upselling, Order Processing, Bakery Operations, Inventory Replenishment, Communication Skills, Time Management, Cleaning And Maintenance

Industry

Food and Beverage Services

Description

Benefits: Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) matching At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! You don’t have to be 18 to work here, so students can join us. This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Help open and close bakery including closing down registers. Learn to help build marketing email lists to help find potential fundraiser avenues. Pay- $16.00 - $18.00/hour Apply now. Joy is the job.

Responsibilities

The Lead Joy Creator is responsible for providing a superior guest experience by greeting customers, processing orders, and maintaining product knowledge. They also ensure the bakery remains clean and organized while assisting with cake decorations and packaging.