THE EXPERIENCE, QUALIFICATIONS AND SKILLS YOU WILL HAVE

Essential Criteria:

• High school diploma or equivalent education.
• Relevant job experience that allows the candidate to perform at a fully proficient level in at least one service line, with the capability to offer technical guidance and support.
• Proficiency in both Dutch and English, with strong verbal and written communication skills in both languages.

YOUR NEW ROLE

In this role you will take the lead for a Survitec service Lifeboat operations team. You will be allocating work and ensuring right first-time delivery to Survitec quality and safety standards. Lead Lifeboat Technician drives standard work whilst creating and maintaining safe working environment. It directly carries out service operations work and provides subject matter expertise for on-job coaching, support and guidance to ensure team members operate to stand

WHAT YOU CAN EXPECT FROM THE ROLE

Key Responsibilities and accountabilities:

• Supporting team members in becoming competent by providing on-jo coaching and support to help develop understanding and trouble shooting skills in one or more service product lines; supports formal sign off competences by providing on-job assessment of team members working effectively to Survitec standard
• Independently perform technical inspections, repairs, and related tasks onboard ships, within the scope of available resources.
• Report, complete all necessary documentation, discuss findings, and communicate with all involved parties onboard.
• Carry out tasks both domestically and internationally, with a high degree of flexibility.
• Maintain communication with colleagues, provide advice, and assist, train, or explain procedures when needed.
• Share feedback and relevant information with office personnel as necessary.
• Delivering servicing installation, maintenance and repair activity to quality and safety standards and according to standard work routines, focusing on delivering key performance metrics
• Actively seeking opportunity to drive controlled continuous improvement, identifying and communication process improvement opportunities, so they can be considered for implementation across the whole service footprint
• Help specialists setting up and test new products or processes; installing complex systems according to training and competence level, seeking guidance and support where needed
• Carrying out preventive maintenance inspections, identifying and diagnosing any requirement for equipment and systems emergency repairs
• Developing knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure
• Working with Service Operations Manager to devise own monthly schedule, ensuring appropriate operational manpower
• Following Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and mitigates risks to safeguard the environment and the wellbeing of self and others
• Developing own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce
• Developing and maintaining an understanding of relevant technology, external regulation and industry best practices through ongoing education and reading specialist materials
• Following stores requisition processes to maintain accurate stock levels and records
• Working with business improvement colleagues to implement standard toolkit and uses experience and work knowledge to contribute to problem solving for process variance, identifying root cause and appropriate corrective actions