APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Payment processing experience
• Data entry experience
• Leadership experience
• Strong analytical skills with high attention to detail and accuracy
• Ability to multitask to accomplish tasks and meet deadlines effectively
• Ability to work in a fast-paced environment, acting on management requests that might require a sense of urgency
• Skilled at making decisions and knowing when to escalate to manager for guidance
• Ability to work and influence successfully
• Experience developing partnerships and collaborating with other business and functional areas
• Strong organizational skills and ability to manage multiple initiatives simultaneously
• Excellent verbal, written, and interpersonal communication skills
• Ability to assess current processes/procedures and make recommendations for efficiency
• Highly motivated individual who is able to work well independently and in a team environment

Wells Fargo is seeking a Lead Loan Servicing Representative in the monetary operations team as part of Unsecured Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com .

In this role, you will:

• Support performance and overall effectiveness of Credit teams and external clients, as well as cross-group administrative operations
• Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area
• Perform or guide others on complex loan related servicing activities that require planning, evaluation, and interpretation
• Prioritize work and provide day to day work leadership and mentorship to Credit teams
• Provide guidance and subject matter expertise to immediate Loan Servicing team and functional area on wide range of loan servicing activities
• Interact and communicate with agencies, investors, insurers, and all levels of management, staff, and cross-business units
• Provide training to less experienced individuals

Required Qualifications:

• 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Payment processing experience
• Data entry experience
• Leadership experience
• Strong analytical skills with high attention to detail and accuracy
• Ability to multitask to accomplish tasks and meet deadlines effectively
• Ability to work in a fast-paced environment, acting on management requests that might require a sense of urgency
• Skilled at making decisions and knowing when to escalate to manager for guidance
• Ability to work and influence successfully
• Experience developing partnerships and collaborating with other business and functional areas
• Strong organizational skills and ability to manage multiple initiatives simultaneously
• Excellent verbal, written, and interpersonal communication skills
• Ability to assess current processes/procedures and make recommendations for efficiency
• Highly motivated individual who is able to work well independently and in a team environment.

Job Expectations:

• Schedule is flexible between 7:30am - 430pm & 8am - 5pm
• This role is based in a secure environment. Personal items are restricted. Digital devices may only be used during scheduled breaks, and only clear bags are permitted in the workspace.

Location:

• 800 S Jordan Creek Pkwy, WEST DES MOINES, IA 50266