Summary: Maintenance of the property in attractive, safe and quality condition, providing customer service and assisting the Property Manager in the operation of the property.
Reports to: Property Manager, Maintenance Manager
Work Hours: 40 Hours per week and “on call” emergencies. Other overtime when requested and prior, written approval received. Seven days per week, 24 hours per day availability on an “on call” basis is critical.

QUALIFICATIONS

Minimum qualification requirements for the position are:

• High school graduate or equivalent
• Valid driver’s license
• Drug free
• Two years maintenance experience in property management or related field
• EPA Certification
• Possession of Minimum Tools Required (please see attached list)
• Ability to be available “on call” 24 hours, seven days per week
• Ability and skills to perform job functions (please see below)

Required qualifications relating to experience, skills, training and certifications will vary by property. The style of the property and its special needs will usually determine the necessary level of experience, skills and training.

SKILLS

Excellent interpersonal skills and customer focus are prerequisites for the position. In addition, the position requires the following:

• Professional image
• Excellent communication skills
• Strong customer service orientation
• Ability to read and write English fluently (Spanish or other language abilities may be required)
• Ability to accurately perform mathematical functions
• Ability to perform basic data entry computer skills preferred but not required
• Good organizational ability
• Knowledge of basic mechanical concepts
• Knowledge of residential property maintenance requirements
• Ability to maintain, repair and paint buildings, vacant units, offices, driveways and walkways, and other areas of the property
• Ability to perform mechanical, electrical and plumbing repairs
• Ability to operate electrical and gas motorized equipment, including pool and spa pumps and equipment, mower, edger, blower, power washer and compactor
• Ability to operate motor vehicles

• Inspect and maintain the property, buildings and equipment in an attractive, clean and safe condition at all times in accordance with company policies and procedures.
• Organize, prioritize and complete unit make-readies, service requests and general maintenance tasks according to company standards in a timely manner.
• Supervise and ensure satisfactory performance of contractors and vendors.
• Ensure that the grounds, buildings and units are fully functional, safe and attractive. Inspect grounds, buildings and units on a regular basis.
• Correct emergency conditions such as sewer backup, flooding and defective lighting when they occur, whether before, during or after business hours, and notify the Property Manager immediately.
• Follow all safety procedures including wearing safety and protective clothing. Report and safety hazards found and correct on a timely basis.
• Responsible for proper and cost-effective use of equipment and materials.
• Maintain inventories of supplies, tools and equipment needed for maintenance and repairs. (Supplies may be ordered only upon receipt of Property Manager’s approval.