*Lead Maintenance Technician at URI INC

Burlington, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

29.0

Posted On

16 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Orientation, Communication Skills, Flexibility, Adaptability, Self-Motivation, Accountability, Team Leadership, Mentoring Ability

Industry

Commercial Real Estate

Description

Description Job Title: Lead Maintenance Technician Job Summary: Redstone's facilities team plays a vital, front-line role in supporting our property management operations. As a Lead Maintenance Technician, you will be responsible for maintaining the appearance and functionality of properties, responding promptly to service requests, and ensuring the optimal performance of building systems and equipment. This position involves collaboration with fellow maintenance team members, vendors, and other Redstone staff. A professional demeanor, strong communication skills, and a proactive, team-oriented mindset are essential. Reports to: Director of Residential Facilities Supervises: Oversight of Maintenance Technician(s) (as assigned) in coordination with Director of Residential Facilities Wage Status: $27 - $29/hour; Non-Exempt (eligible for overtime) Schedule: 40 hours per week, with required participation in an after-hours on-call rotation (currently seven weeks per year/on-call every other month, with overtime compensation). ________________________________________ Primary Job Responsibilities: • Serve as a Subject Matter Expert (SME) in your trade area; applicable certifications highly preferred. • Maintain a clean, safe, and aesthetically pleasing property environment through routine maintenance and inspection. • Respond promptly and professionally to maintenance work orders and service requests. • Communicate clearly and effectively via phone, text, email, and in person with tenants, vendors, and team members. • Prioritize maintenance tasks and work orders based on urgency and resource availability; assign tasks to Maintenance Technician(s) accordingly. • Perform minor and routine repairs involving: o Electrical and plumbing systems (including water lines) o HVAC (heating and air conditioning) systems o Appliances, doors, windows, locks, and cabinetry o Flooring, tile, carpet, drywall, and light carpentry o Roofing, gutters, fences, stairs, patios, and railings o Interior and exterior lighting o Janitorial tasks, grounds maintenance, and trash removal • Lead by example in delivering efficient, courteous service and ensuring timely completion of tasks. • Provide direct support and performance feedback to assigned Maintenance Technician(s) in coordination with the Director of Residential Facilities. • Assist in preparing units for new tenants, following Redstone’s standardized unit turnover checklist. • Ensure compliance with company policies, lease requirements, safety protocols, purchasing procedures, and inventory controls. • Follow and help improve the preventive maintenance schedule for building systems and equipment. • Use a company-provided mobile device or tablet to accurately complete work orders, reports, and logs. • Report any accidents or emergency issues immediately to appropriate personnel. • Perform other duties as assigned. ________________________________________ Tools & Equipment: Safety Gear Required: • Back support belt, goggles, gloves, mask, and other PPE as required by the task. Tools/Equipment Operated: • Hand Tools: Wrenches, hammers, saws, snips, posthole diggers, etc. • Power Tools: Grinders, sanders, drills, saws, etc. • Lifting Aids: Dollies, hand trucks, ladders, jacks, hoists. • Mechanical Equipment: Motors, pumps, compressors, electric and manual augers. • Technology: Maintenance software, smartphone, tablet, and computer. ________________________________________ Physical Requirements: • Must be on feet and physically active 66–100% of the time. • Frequent bending, stooping, squatting, climbing, pushing, and pulling. • Ability to lift and carry: o 1–25 lbs: Constant need o 25–75 lbs: Frequent need o 75–150 lbs: Occasional need (team lift required) o Over 150 lbs: Rare need (team lift required) ________________________________________ Mental & Emotional Requirements: • Ability to work efficiently in a fast-paced, service-oriented environment. • Demonstrates resilience and maintains composure under pressure. • Capable of independent problem-solving and task execution. • Comfortable receiving direction and collaborating as part of a team. • Maintains professional, courteous interactions with colleagues, tenants, vendors, and the public. ________________________________________ Driving & Travel Requirements: • Frequent local travel using company-provided vehicle to access assigned properties and vendors. • Valid driver's license with a clean driving record is required. ________________________________________Additional Requirements: • Attendance is an imperative job function. • Some evening and weekend hours required. • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees. ________________________________________ Essential Qualities for Success: At Redstone, we operate as one team with a shared commitment to excellence and our core service values: Safety, Courtesy, Inclusivity, Efficiency, and Pride of Place. The ideal candidate will demonstrate: • Strong customer service orientation and communication skills. • Flexibility and adaptability in a dynamic work environment. • Self-motivation and accountability. • Team leadership and mentoring ability. ________________________________________ Benefits: Redstone offers a competitive benefits package, including: • Medical, vision, and dental insurance • 401(k) with company match • Three weeks of paid vacation to start, with the potential to earn up to five weeks • Paid sick leave • Paid parental leave (maternity/paternity) • Twelve paid holidays + a paid day off for your birthday • Discretionary bonuses

Responsibilities

The Lead Maintenance Technician is responsible for maintaining the appearance and functionality of properties, responding promptly to service requests, and ensuring optimal performance of building systems and equipment. This role involves collaboration with maintenance team members, vendors, and other staff to deliver efficient and courteous service.